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Woodfield Lexus

Schaumburg, IL

4.9
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,384 reviews

September 01, 2020

We came to look about buying a car and when we were leaving the parking lot, found we had a totally flat tire. We went straight to the service bay. Tonya immediately met us, saw the problem and told u More

by NGray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Sep 02, 2020 -

Woodfield Lexus responded

Glad we were able to help! Thanks for the 5 star review. We really appreciate your support!

August 31, 2020

Dan was friendly, courteous, and professional as he patiently talked us through a test drive and explained the bells and whistles of our new Lexus. I was really impressed that he linked my ancient, no More

by curtmassie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Woodfield Lexus responded

We are here to assist with all your auto needs. Thanks again for your purchase and for sharing your thoughts. Hope you are enjoying your new car and wish you many happy miles!

August 27, 2020

We had a great experience at Woodfield Lexus. Mark Demma was excellent to work with as he was referred to us by a good friend and he did not disappoint. Mark was very friendly and professional. Thanks to More

by Paul S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer, Paul! Thanks again for your purchase and for sharing your experience. Hope you are enjoying your new car and wish you many happy miles!

August 24, 2020

I had a great experience at Woodfield Lexus. Scheduling the service appointment was seamless. A loaner car was made available. I did not miss any time at work. The loaner car was clean. All of my car r More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Woodfield Lexus responded

Glad to assist in your auto needs! Thanks for the 5 stars, your support is appreciated!

August 20, 2020

As always, Mandeep makes sure that I'm taken care of. He deserves an extra kudos for going above and beyond for taking care of my service needs. More

by A.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Aug 21, 2020 -

Woodfield Lexus responded

Thanks for the 5 star review! We are pleased to hear Mandeep takes such good care of you!

August 17, 2020

My 30K checkup was a breeze. I dropped off the car Saturday & picked it up Monday.. Even washed & sanitized. Helen was friendly,knew what she was doing & got me going quickly. More

by calvinfischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Aug 18, 2020 -

Woodfield Lexus responded

Glad we could make this easy for you, Calvin! Thank you for the 5 stars! We appreciate your support!

August 11, 2020

Came in for a scheduled maintenance check. Tony Lopez was my service advisor and did a great job, explained everything perfectly and professional and friendly. When u buy a Lexus u want to be treated better More

by Roma8152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Demma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer! Thanks for the wonderful 5 star review! We really appreciate your support!

August 09, 2020

Mark was very helpful! We had an excellent experience with him. We are so happy with our purchase. We will definitely work with Mark again! More

by Mackenzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our customer and appreciate Mark taking such good care of you. Thanks again for your purchase and for sharing your experience. Hope you are enjoying your new car and wish you many happy miles!

August 08, 2020

I have been getting service for years I have never been disappointed thanks for all your help you have a great team try are all very professional More

by Grmorand
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customer! Thanks for the 5 star review. We really appreciate your support!

August 08, 2020

I recently had a great experience working with Mustafa, who made the process of purchasing my Lexus an enjoyable experience. The service was excellent! Thank you! More

by rianapav
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Woodfield Lexus responded

We are thrilled to have you our customer and appreciate Mustafa taking such good care of you. Thanks again for your purchase and for the 5 star review. We hope you are enjoying your new car and wish you many happy miles!

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