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Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
April 21, 2021
Great and friendly service, drove in and was quickly greeted by the Lexus staff to get my car serviced. Always a great experience coming here. greeted by the Lexus staff to get my car serviced. Always a great experience coming here. More
by Alfonso_510_209
Employees Worked With
Tonya Plutz
April 21, 2021
The price was very reasonable. Time of service was reasonable also. The salesman was very friendly. I received a loaner car. The facility is well maintained. reasonable also. The salesman was very friendly. I received a loaner car. The facility is well maintained. More
by beizhang1
Employees Worked With
April 21, 2021
I loved working with Mary! She was very knowledgeable and really listened to what we were looking for. We only test drive two cars and made a decision. Jazmin was great to work with too. I had a horrible exp really listened to what we were looking for. We only test drive two cars and made a decision. Jazmin was great to work with too. I had a horrible experience recently with another dealer. Woodfield was the best!! More
by Rhonda6142@outlook.com
April 19, 2021
Dan Rosen was great. Would recommend to anyone looking for certified Lexus. No wonder they are so busy at a time when other dealers are like ghost towns. for certified Lexus. No wonder they are so busy at a time when other dealers are like ghost towns. More
by mwpalatine
April 19, 2021
I called inquiring about a preowned Lexus and spoke with Patti who I looked up and works in the internet sales department. Patti was fairly rude and cut me off every time I tried saying anything at all. I Patti who I looked up and works in the internet sales department. Patti was fairly rude and cut me off every time I tried saying anything at all. I asked for a price on this vehicle trying to overlook the rudeness I received on the phone. 7 hours later and no phone call with a price. Really, 7 hours and can't get a price? I've actually visited this dealership in person in the past and have experienced disregard and rudeness as well. Both times, a different Lexus dealership as won my business and I will never call or consider this deal again! Nicely done Woodfield Lexus! More
by crazycarguy
Employees Worked With
Patti McIntyre
April 11, 2021
The best hands down! Easy to work with and makes sure you get everything you want. He makes you feel comfortable with the entire process. you get everything you want. He makes you feel comfortable with the entire process. More
by AlexPres
Employees Worked With
April 09, 2021
Service was excellent and on time. It was just what I wanted. No wasting my time and no hard up selling of other services. It was a pleasurable experience . wanted. No wasting my time and no hard up selling of other services. It was a pleasurable experience . More
by Bill
Employees Worked With
April 06, 2021
This was the best experience I’ve had at a auto dealer in a very long time. Mustafa and his manager Josh are the best! Mustafa has been really great about communication with me along the way. a very long time. Mustafa and his manager Josh are the best! Mustafa has been really great about communication with me along the way. More
by pzenner
Employees Worked With
April 01, 2021
Wonderful experience buying my new vehicle, thanks to Mark! He was responsive, explained everything in detail and kept me posted on delivery of my car. The entire process was streamlined and efficient! Mark! He was responsive, explained everything in detail and kept me posted on delivery of my car. The entire process was streamlined and efficient! More
by GMONS
Employees Worked With
March 30, 2021
Top guyThis guy definitely know what he’s doing he He Top guy This guy definitely know what he’s doing he He answer all my questions I will definitely recommend this guy I definitely will come back Top guy This guy definitely know what he’s doing he He answer all my questions I will definitely recommend this guy I definitely will come back More
by andriy5shendlarskyy
Employees Worked With
