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Woodfield Lexus

Schaumburg, IL

4.9
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,384 reviews

March 27, 2021

I spoke to Mike on the phone because my Lexus was not starting. Mike knew exactly what was wrong ( the battery was dead) and gave me some very helpful advice. More

by Albanypark
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Woodfield Lexus responded

Thrilled to assist. Thanks for sharing. Your support is appreciated.

March 27, 2021

Woodfield Lexus always has top notch customer service. The pick up and drop off service was amazing! My vehicle was ready at the time quoted. More

by Andrea
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin from the service Dept 5 stars
Mar 29, 2021 -

Woodfield Lexus responded

Glad to help, Andrea! Thanks for sharing. Your support is appreciated!

March 27, 2021

Very accommodating. Did what I asked. Car is running fine. Preferred to get an RX for a loaner but the one given was fine however. More

by Danstev1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Woodfield Lexus responded

Thanks, Dan! Your support is appreciated.

March 26, 2021

I was given the price for my standard service upfront that matched my payment I also had a coupon for a deluxe wax that was expired but honored More

by jtbrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Plutz
Mar 29, 2021 -

Woodfield Lexus responded

Glad to assist. Thanks for sharing. We really appreciated your support.

March 25, 2021

Fantastic and so professional...Highly recommend Mustafa like a sells person ! Smooth transition with no pressure. Great deal win win like should be. Thanks again! More

by Peja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Woodfield Lexus responded

Thank you again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 25, 2021

We are very impressed with the service provided by the Woodfield Lexus team. We have dealt with Rodel on several occasions and have always appreciated his friendly and professional mannerisms. Isaac was a More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Crossman, Josh Resnick
Mar 29, 2021 -

Woodfield Lexus responded

We are thrilled to continue our business relationship, Diana! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 23, 2021

Mustafa was so very attentive and took every step to make sure that my Lexus experience was done quickly and efficiently. He has made sure that I know that I can always contact him for any concerns with my More

by plf625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick
Mar 23, 2021 -

Woodfield Lexus responded

We are thrilled to have you as our long time loyal customers and look forward to many more years of assisting you with your auto needs. Thanks again for this purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 22, 2021

Awesome team at WOODFIELD LEXUS. Fantastic buying experience with excellent customer service. Everyone was professional and so kind. I love my new Lexus! Many thanks to Mustafa, Isaac and Yasmine! It More

by Lexuslover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Homa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Woodfield Lexus responded

We are excited to hear your experience went so well! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

March 22, 2021

Mustafa was very professional. He exhibited great customer service on the phone and in person. There were no surprises on the purchase of our new car from the initial internet quote to final closing. More

by Loyal Lexus Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many miles of smiles!

March 21, 2021

Everything from the pick up of my vehicle at home to picking up my vehicle was exceptional. Extremely pleased with all of the friendly & caring staff. Much appreciated & thank you all! More

by AlexM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz, Mandeep Mangat
Mar 22, 2021 -

Woodfield Lexus responded

Thank you for being our customer, Alex! Thanks for sharing. Your support is appreciated.

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