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Woodfield Lexus

Schaumburg, IL

4.8
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,395 reviews

December 04, 2021

I have purchased many cars in the past and my experience with Dan Rosen was "over the top". A real pleasure to work with. LMD More

by darmonortho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Woodfield Lexus responded

It was our pleasure working with you! Thanks again and we hope you are enjoying your new car and wish you many happy miles! Happy Holidays!!!

December 02, 2021

Negotiations were a bit 1950-style, although I didn't get to meet the "closer." More

by kibitzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles! Yes, things have changed since the pandemic hit. We hope life will go well moving forward. Happy Holidays!

December 01, 2021

Great service from advisor thru pickup. A great dealership with attention to detail and I would highly recommend this dealership to anyone looking for superior customer service. More

by Ddbbwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Woodfield Lexus responded

Glad we are able to assist in your auto needs! Thanks for sharing. Your support is appreciated. We wish you a wonderful holiday season!

December 01, 2021

I recently purchased 2022 Lexus RX 350 and couldn’t be happier with my experience at Woodfield Lexus. I worked with Dan Rosen for several months to find the exact car I wanted, since the pandemic made the More

by DMK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Resnick
Dec 01, 2021 -

Woodfield Lexus responded

We are thrilled to have you part of the Woodfield Lexus family! Thanks again and we hope you are enjoying your new car and wish you many happy miles. We also wish you and your family a wonderful holiday season!

Dec 01, 2021 -

DMK responded

Thank you for everything! Wishing all of your employees a happy and healthy Holiday Season.

November 30, 2021

Negotiating was a bit like 1950 era except I never got to meet the "closer". More

by kibitzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

We have been looking for a prior owned Lexus LS 500 for the past couple of months. We found Woodfield Lexus, in particular Daniel Rosen, to be very customer friendly. Dan answered all of our questions. The More

by Ashok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Woodfield Lexus responded

Thanks again for your purchase and for sharing your experience. We look forward to working with you for many years to come. Hope you are enjoying your new car and wish you many happy miles!

November 28, 2021

Consider explained details and what’s is important to update/repair. I was very satisfied with service. Will see you as needed. Thank you More

by hannakurzatkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Woodfield Lexus responded

Thank you for sharing your thoughts. Your support is appreciated. Happy holidays!

November 22, 2021

Our experience was spot on wonderful. Greg was helpful and very kind. He was patient with us and we found the most beautiful vehicle! More

by L Brock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 29, 2021 -

Woodfield Lexus responded

Welcome to the Woodfield Lexus family! Thanks again and we hope you are enjoying your new car and wish you many happy miles! Happy Holidays!!!

November 21, 2021

Working with Marty in sales and Caryn in finance makes purchasing a car pleasant experience! More

by BillandLinda0203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Woodfield Lexus responded

We are thrilled to hear things went so well! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

November 12, 2021

I drove 150 miles to buy the vehicle I wanted. Their price was too high but I hoped they would negotiate. I could not reach a fair deal because, I believe they were trying to take advantage of the vehic More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene Merlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Woodfield Lexus responded

We apologize if your experience with us did not meet your expectations. Things have changed during these challenging times. Everything has increased. Our cost increased, then yes, it gets passed along to the purchaser. In this market, pricing is set to sell with little negotiating. This is not just our dealership, this is the vehicle market. We do our best to negotiate a fair purchase, unfortunately, we do not always agree. We wish you the best with your vehicle search and we would gladly appreciate the opportunity to work with you again.

Nov 16, 2021 -

Steve responded

This is the type of rhetoric BS that gets an auto dealer a lasting reputation for greed, which is not forgotten. A temporary shortage of new vehicles does not give a seller carte blanche to gouge the motoring public in used vehicles just because they think they can. This type of dealing will come full circle to BITE you later.

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