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Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
February 21, 2022
Thanks so much for my assistance from Advisor Vic! I appreciate all your assistance and help servicing my vehicle! I appreciate all your assistance and help servicing my vehicle! More
by Lindachopelas
Employees Worked With
February 16, 2022
Friendly people, efficient and prompt service, comfortable waiting area. I was able to get an oil change on a moment's notice and they fit me in. comfortable waiting area. I was able to get an oil change on a moment's notice and they fit me in. More
by cpavlatos
Employees Worked With
February 14, 2022
Previously, I'd normally keep a car 10 years, & hadn't leased a car before, or owned an SUV. I'd been a loyal Toyota driver for over 25 years, & was happy to discover Lexus is a sister company hold hadn't leased a car before, or owned an SUV. I'd been a loyal Toyota driver for over 25 years, & was happy to discover Lexus is a sister company holding the same standards of quality & the same track record for low maintenance. My experience with Mustafa as a sales person was excellent from the start. Through 4 vehicles now, including test drives, follow up, vehicle information, negotiations, service, tech support, & even transferring to new, unfamiliar SUVs, Mustafa & all the staff at Woodfield Lexus have exceeded every expectation. Mustafa has continually kept my interests in mind as he's apprised me of new vehicles with more safety features, & even my exterior/interior color preferences. He's been enthusiastic & specific in the process, without the pressure that car salesman are stereotyped for, & I've experienced in the past. Thank you Mustafa, for being someone I can trust in buying or leasing a vehicle, & for the new SUV that I'm already enjoying driving very much! More
by Susann.TQ
February 08, 2022
Instead of the bumper alignment, they said that I’ll get a 4 new tires for my 2013 Lexus rx450h. Never got them , and never answer to my phone call . a 4 new tires for my 2013 Lexus rx450h. Never got them , and never answer to my phone call . More
by anatolie.molosag
Employees Worked With
February 06, 2022
Clean and pleasant waiting area. Service technician was very informative and my work was completed very quickly. very informative and my work was completed very quickly. More
by richard b
Employees Worked With
January 28, 2022
The 35K inspection ended with $820! I was expecting about $200. I need a new 2022 NX Hybrid now. $200. I need a new 2022 NX Hybrid now. More
by michiotakeda
January 28, 2022
The experience was easy. Dan helped us find the perfect car for our needs. this is the second vehicle we purchased from them and would purchase agin. car for our needs. this is the second vehicle we purchased from them and would purchase agin. More
by thomasrudas
Employees Worked With
January 21, 2022
Sales representative was so personable, didn't push us. Pat Enjoyed talking to him not about the car. Eugene followed up he process, also very nice and helpful. The gentleman who explaned the care w Pat Enjoyed talking to him not about the car. Eugene followed up he process, also very nice and helpful. The gentleman who explaned the care was so patient, and made sure we understood. A lot to go over. Thank god though we have that owners manual. Have already told friends to go to your dealership Thanks Trina Steinberg More
by Trina
January 19, 2022
Great service and mechanical analysis. Would recommend all Lexus models. Can’t beat the service. all Lexus models. Can’t beat the service. More
by Berner Family
