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Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
June 22, 2022
The Service writer and Service team were awesome. The Fiance Manager I spoke with, on the other hand, was unhelpful and slightly condescending. The Fiance Manager I spoke with, on the other hand, was unhelpful and slightly condescending. More
by quick_b
Employees Worked With
June 12, 2022
The service people were friendly and knowledgeable. I even had assistance figuring out how to operate the rather confusing coffee machine! I even had assistance figuring out how to operate the rather confusing coffee machine! More
by Marcved
Employees Worked With
June 12, 2022
Woodfield lexus tha best in everything, very happy with services I give at 10 thanks. services I give at 10 thanks. More
by Edgar Alvarado
June 05, 2022
Dan was great to work with. Even though it took a while to get the car after placing the order, he kept us informed along the way. He is professional and friendly without bein Even though it took a while to get the car after placing the order, he kept us informed along the way. He is professional and friendly without being pushy, and flexible as we had some personal emergencies arise around pick-up time. I would recommend you see Dan for your next vehicle - it will be a positive experience. More
by pamelasnoeck
Employees Worked With
June 02, 2022
This place runs like a well oiled machine! Dan Rosen is the man - took care of everything! Communicated with me before, during and after like a pro! I was in and out with my new car in a reaso Dan Rosen is the man - took care of everything! Communicated with me before, during and after like a pro! I was in and out with my new car in a reasonable time! More
by NOAH2323
Employees Worked With
May 19, 2022
From start to finish, the interaction with Dan, Rich, Lowell and Jake was smooth and a pleasure. [Be sure to ask for Dan Rosen if you're looking to buy.] I've been an RX owner for many years and Woodfiel Lowell and Jake was smooth and a pleasure. [Be sure to ask for Dan Rosen if you're looking to buy.] I've been an RX owner for many years and Woodfield Lexus serviced my former RX and now I'm pleased to be driving a newer RX, as service, safety and satisfaction are important to me as a single woman. More
by CarolB
Employees Worked With
Other Employees :
Lowell and documentation was very thorough and efficient. Jake W was excellent!
May 18, 2022
Excellent service and staff was professional and friendly. The Service technician was great and desk agentwas courteous and knowledgeable. friendly. The Service technician was great and desk agentwas courteous and knowledgeable. More
by Lynne
Employees Worked With
May 12, 2022
Handled with care every step of the way. From dropping off the car, Tony reviewing work to be done, paying for service and car wash. They even cleaned my floor mats!! I’m impressed. Cookies From dropping off the car, Tony reviewing work to be done, paying for service and car wash. They even cleaned my floor mats!! I’m impressed. Cookies or packaged snacks would be nice for late morning and afternoon customers waiting for service to be completed. More
by Mthrasher21
Employees Worked With
May 01, 2022
Excellent service i would recommend it to my friend. Tony Lopez is very nice person and mechanic Jose de Guzman Tony Lopez is very nice person and mechanic Jose de Guzman More
by Rphiso1
April 26, 2022
Dan Rosen was my Sales Associate. Dan is a real professional and took care of my recent purchase flawlessly!!! Dan is just a GOOD guy!!! I would recommend him to anyone. This is the Dan is a real professional and took care of my recent purchase flawlessly!!! Dan is just a GOOD guy!!! I would recommend him to anyone. This is the second Lexus I have bought at Woodfield. Their Service Department is Awesome!!! More
by carsonjake
