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Woodfield Lexus
Schaumburg, IL
1,384 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,384 reviews
April 22, 2022
Warranty work. They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined They picked up the car right on schedule, dropped off a loaner, did the work successfully, brought back my car the same day with a smile (I declined the free car wash), and charged me nothing. It lived up to Lexus's much-hyped customer service reputation. Can't ask for more than that. More
by BoomerBuyer
Employees Worked With
April 20, 2022
Salesman was very easy to deal with and dealership was very accomondating with very helpfull young man to explain all features on automobile would buy another vehicle there. very accomondating with very helpfull young man to explain all features on automobile would buy another vehicle there. More
by Tractordick
Employees Worked With
April 19, 2022
Garry kept us updated on current inventory and made sure to send us information on the models we were interested in. Great overall buying experience. to send us information on the models we were interested in. Great overall buying experience. More
by Jim
Employees Worked With
April 18, 2022
Service Department was exceptional from the time I arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one. arrived. Service completed as promised. Makes it easy to understand the vehicle maintenance completed and what will be required on the next one. More
by Mary
Employees Worked With
Tommy Mulak
April 07, 2022
I thought that my Variable Cruise Control was not working properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. properly. The mechanic tested it and found nothing wrong. In fact, it worked to well as it picks up motion farther in front of car than I expected. My service manager could not have been nicer! More
by Paul Brown
Employees Worked With
April 04, 2022
THE SERVICE WAS EXCELLENT AND TIMELY THE SERVICE PEOPLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE WERE VERY KNOWLEDGEABLE AND MADE MY STAY VERY ENJOYABLE More
by har
Employees Worked With
April 02, 2022
Very pleasant, professional and on time. Waiting area was clean and free WiFi so I could work in the waiting lounge. Waiting area was clean and free WiFi so I could work in the waiting lounge. More
by Theguzmanz
Employees Worked With
April 02, 2022
This was our fourth ES350 lease from Woodfield Lexus And Dan Rosen had his work cut out for him. We were trading in my wife’s Infinity against the purchase of our ES350 that the lease was up and also leasin Dan Rosen had his work cut out for him. We were trading in my wife’s Infinity against the purchase of our ES350 that the lease was up and also leasing a new ES350. Three transactions and Dan handled it all like the pro he is. We were very comfortable and everything went smoothly. We have always been happy dealing at Woodfield Lexus and would highly recommend Dan Rosen to anyone looking for an enjoyable time buying or leasing a Lexus. John Buechner More
by John Buechner
Employees Worked With
March 23, 2022
I have a wonderful experience from start to finish! ! Robert, Mary, and Karen in the finance dept. they were all amazing!!!! ! Robert, Mary, and Karen in the finance dept. they were all amazing!!!! More
by Sscole78
