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Woodfield Lexus

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.8
1,411 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,411 reviews

January 07, 2025

Significantly undervalued my trade in, turned around and sold it for 80% profit. Stated it needed new tires. It didn't, and the tires WERE NOT replaced. Also stated some other "potential" issue which of co More

by Rkschnoor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Rosen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Woodfield Lexus responded

We apologize if your purchase experience did not meet your expectations. We do our best to negotiate a purchase that is beneficial for all involved. Unfortunately, we do not always agree. The initial listed price is not often the selling price along with repairs needed to bring the vehicle to a condition we feel confident selling at our establishment. We feel confident in our sale with you and hope for your understanding.

December 29, 2024

The dealership staffs knowledgeable and thoughtful people. The salesman, Dan Rosen, and finance woman, Caryn Szoldatits, navigated a speedy vehicle purchase. I'm satisfied with my purchase price and f More

by lindbloom75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caryn Szoldatits
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Woodfield Lexus responded

Thrilled to have assisted you with your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles! Happy Holidays!!!

December 26, 2024

Great repair service as well as customer service. Received updates on the repair as well as a loaner car over the weekend. More

by deborah.blackwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy M
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Dec 31, 2024 -

Woodfield Lexus responded

Always do our best to assist you with your needs. Thanks for sharing, Deborah! Your support is appreciated.

December 14, 2024

Very pleased with the service from both Mustafa, and the dealership as well as the technical support.. More

by 20 years of good service
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mustafa Dagoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Woodfield Lexus responded

It is always our pleasure working with you and we hope to continue to assist you for 20 more! Thanks again and we hope you are enjoying your new car and we wish you many happy miles! Happy Holidays!!!

December 12, 2024

I worked with Dan Rosen. I purchased a 2022 RX 350. He was very professional and knowledgeable. I was very satisfied with Dan. Ask for Dan Rosen if you decide to purchase fro More

by Kenya Chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Woodfield Lexus responded

We are excited to have you as our customer and look forward to assisting you with your Lexus needs for years to come. Thank you again and we hope you are enjoying your new car and wish you many happy miles!

December 11, 2024

We learned more from the service advisor, Tommy Mulak, than we did from our sales person, Greg Stone, such as spare key delivery, how to use the key fob to open the door and where the hidden door handle t More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Clark
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Mulak
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Dec 11, 2024 -

Woodfield Lexus responded

We are thrilled to hear Tommy took such good care of you in service. It is our goal that they too follow up with you on questions with your vehicle. If you ever need help with the features on your vehicle, you can also reach out to our technology specialist, Jake, 847 519-3741 or Kelvin, 847 519-3778. They assist the sales department with all the features. Thanks again for being our customer and we wish you a joyous holiday season!

November 26, 2024

The dealership was clean and everyone was friendly. Highly recommend when looking for a new car More

by Rgunderson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Woodfield Lexus responded

It was our pleasure working with you on your purchase! Thank you again and we hope you are enjoying your new car and wish you many happy miles! We wish you a wonderful holiday season!

November 18, 2024

Dan Rosen was great. Informative and not pushy at all. He and Woodfield Lexus is awesome, it’s our second Lexus we have bought this year. More

by Goldenpearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Woodfield Lexus responded

It is our pleasure having you as our customer! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

November 16, 2024

Dan was very knowledgeable and patient with us, the entire staff was very professional and made the experience great More

by ckburns82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Woodfield Lexus responded

Glad we were able to assist with your purchase! We are thrilled to have you as our customer! Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

November 11, 2024

I have bought multiple cars from Dan and every time the experience has been awesome!! The dealership is the best I have experienced in my 55 years of buying cars. More

by carsonjake
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Woodfield Lexus responded

We are honored to have you as our customer, Jake! Thanks again and we hope you are enjoying your recent purchase and wish you many safe happy miles! We are here if you need anything!

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