Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Woodfield Lexus
Schaumburg, IL
1,395 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Woodfield Lexus is a "Elite Of Lexus" Dealership
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,395 reviews
April 18, 2023
The customer experience with regard to service is superior. The sales staff in the front seem aloof and unapproachable. Smiles and friendly greeting could go a long way. superior. The sales staff in the front seem aloof and unapproachable. Smiles and friendly greeting could go a long way. More
by Steve.Lemper
Employees Worked With
April 13, 2023
worst dealer worst experience after 3 days from my purchase drove 50ml the car stop on me i call lexus woodfield 2 days no one call me back I tow the to them still no one call to fix the problem purchase drove 50ml the car stop on me i call lexus woodfield 2 days no one call me back I tow the to them still no one call to fix the problem More
by David
April 13, 2023
Mark Demma was very helpful and has excellent customer service skills. This is our second vehicle from Mark. He made the process seamless once again.. service skills. This is our second vehicle from Mark. He made the process seamless once again.. More
by joholl1
Employees Worked With
April 01, 2023
Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion More
by Maryp1010
March 31, 2023
Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident. The mechanic found a problem with a tire that could have caused a serious accident. More
by Danstev1
Employees Worked With
March 30, 2023
I’ve been coming to Woodfield Lexus for over 12 years to have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car. My longtime Service Advisor left over a year ago, but someone I Trust recommended Tammy Sage as a very good Service Advisor. Tammy was Great and very knowledgeable listening to everything I wanted done. I would highly recommend her , More
by Jimbo
Employees Worked With
March 29, 2023
Great dealer with amazing salesman Randy Josefik. He made the whole process of purchasing a car a breeze. Highly recommended Dealer and Salesman. He made the whole process of purchasing a car a breeze. Highly recommended Dealer and Salesman. More
by jsievert
Employees Worked With
March 28, 2023
Great service. Honest salesman. Detailed vehicle records - no xx. Vehicle well detailed. Shout out to Greg S. Honest salesman. Detailed vehicle records - no xx. Vehicle well detailed. Shout out to Greg S. More
by Mark
March 23, 2023
Recently purchased a new Hybrid from Woodfield Lexus. The experience was easy a seamless. Mark Demma was outstanding to work with. They worked with me on my trade and gave me the value I expected. I The experience was easy a seamless. Mark Demma was outstanding to work with. They worked with me on my trade and gave me the value I expected. I also liked the separate electronics training from Jake which was conducted in a warm private area inside and didn't feel rushed like at other dealerships. I would definitely recommend Woodfield Lexus. More
by dg
Employees Worked With
March 21, 2023
Very helpful in regards to my situation the sales person was very understanding and polite was very understanding and polite More
by Hd1700
Employees Worked With
