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Woodfield Lexus

Schaumburg, IL

4.8
1,390 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
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350 E Golf Road

Schaumburg, IL

60173

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Showing 1,390 reviews

October 31, 2024

Dan was knowledgeable and transparent. The overall feel was indifference from all of the staff. I would like to see more thoughtfulness and excitement when it comes to something as special More

by ambercrider33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Woodfield Lexus responded

Thank you for your feedback, and we sincerely apologize that your experience did not meet your expectations. We strive to provide exceptional service and it seems we fell short during your visit. We truly appreciate your business and hope you’re enjoying your new car. Wishing you countless miles of joy and memorable journeys ahead!

October 29, 2024

Everyone one is friendly and they ensure I follow up with my maintenance on my car. I appreciated them picking up my car from work. No hassle, everything went smoothly. Great communication! More

by Linda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Munoz
Oct 29, 2024 -

Woodfield Lexus responded

Glad we can make it easy for you, Linda! Thanks for sharing. Your support is appreciated.

October 28, 2024

Dan Rosen was so helpful and efficient when we bought our car a couple days ago. He made sure that everything went smoothly and was very knowledgeable about the Nx350h that we were choosing. This was one of More

by Mpatel11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Woodfield Lexus responded

Thrilled to have you as our customer and we will continue to do our best in assisting you with your Lexus needs! Thank you again and we hope you are enjoying your new car and wish you many happy miles!

October 25, 2024

Brought car in for front brakes. Was asked if I needed a loaner, which I did not. Car was ready on time. I asked about discounts/specials, and was given a 10% discount. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Woodfield Lexus responded

Glad we could in your service needs, Bob! Thanks for sharing.

October 15, 2024

This was the first time we had bought a car from Woodfield Lexus we were very impressed with Dan and the whole process we would recommend highly to anyone buying a Lexus, they will treat you very we More

by sanfran45
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Woodfield Lexus responded

We are excited to have you as our customer and look forward to assisting you with your Lexus needs for many years to come. Thank you again and we hope you are enjoying your new car and wish you many miles of smiles!!!

October 06, 2024

I always had great experience with Dan Rosen. This is my second car I am buying through him. He was exceptional from the point of contact to the delivery of the car. He always made sure that I un More

by Lance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Woodfield Lexus responded

Glad we were able to assist you with your 2nd purchase, Lance! We look forward to working with you for many more years to come. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

September 22, 2024

Great experience purchasing my first car! Communication was great throughout, everything was explained thoroughly and each step was explained well with all my questions answered. I was more t More

by Maude.tagle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Woodfield Lexus responded

Glad to hear things went well. We are thrilled to continue to work with you on all your Lexus needs. Thank you again and we hope you are enjoying your new car and wish you many miles of smiles.

September 18, 2024

I had a terrific experience at Woodfield Lexus. Gerri Kogan was absolutely personable and helpful throughout the process. Even after his work day was over, Gerri stayed with us till all our quest More

by Ellen R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Woodfield Lexus responded

We are thrilled to have you as our customer and look forward to assisting you with your auto needs for many years to come. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

September 06, 2024

I purchased my vehicle via the internet because my local dealer couldn't get the color I dreamed about. My experience was great! Fast, efficient and friendly. A few phone calls and I was ready for pick u More

by emj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Woodfield Lexus responded

It was our pleasure assisting you with your purchase! Thank you again and we hope you are enjoying your new car and wish you many miles of smiles. If we can assist you with anything, please reach out. We are here to help!

September 05, 2024

Realiable,friendly and co-operative, and very knowledgeable staff. Cleanliness of the dealership. Wide choices of vehicle. More

by mitan_s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miriam tobias
Sep 06, 2024 -

Woodfield Lexus responded

Glad we could assist with your purchase! Thank you again and we look forward to working with you on your Lexus needs for many years to come. We hope you are enjoying your new car and wish you many happy miles!

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