Wolfchase Nissan
Bartlett, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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It was good experience, however I didn’t agree with the interest rate. My credit is high 766 still ended up with an 3.90% interest rate. Staff was friendly and efficient. Mr. Rogers was very patience and p interest rate. My credit is high 766 still ended up with an 3.90% interest rate. Staff was friendly and efficient. Mr. Rogers was very patience and provide feedback throughout my purchase. Overall, a seamless process that took only an hour or so to complete. More
My best experience at a car dealership. The staff at Wolfchase Nissan was a pleasure to do business with. William McCarley was very helpful and made sure I was satisfied. Wolfchase Nissan was a pleasure to do business with. William McCarley was very helpful and made sure I was satisfied. More
Great service! Very prompt and informative. The problem was identified and solved. I feel comfortable coming back. Mr. Rusty informed me of a recall, and it was taken care of promptly. was identified and solved. I feel comfortable coming back. Mr. Rusty informed me of a recall, and it was taken care of promptly. More
Communication was excellent. As a single woman, I almost always expect to be taken advantage of, especially when it comes to to vehicle issues. I feel they did only what was truly necessary and I did not f always expect to be taken advantage of, especially when it comes to to vehicle issues. I feel they did only what was truly necessary and I did not feel taken advantage of. More
Great customer service. Mr. Ali Pirani was very helpful and swift with helping me with my purchase. Highly recommend him to others. Good job Nissan! and swift with helping me with my purchase. Highly recommend him to others. Good job Nissan! More
I am always impressed with the service provided by the staff. Customers are kept informed and are included in decisions if needed. Pride in customer satisfaction. staff. Customers are kept informed and are included in decisions if needed. Pride in customer satisfaction. More
This service department either cannot or will not repair anything. Dropped car off at 7 am for suspension/air ride issues and a wiper arm not working. After 7 hours, I started calling because I hadn’t heard anything. Dropped car off at 7 am for suspension/air ride issues and a wiper arm not working. After 7 hours, I started calling because I hadn’t heard from the service advisor. I finally got through after several tries and was told the tech drove the car but didn’t think anything was wrong! This car went from a dream ride to rattling all over the road overnight and something is definitely wrong with air ride relays, leveling sensor, compressor or air bags. I asked if it was put on a computer or if technician got under it to diagnose and told no. Apparently this tech didn’t want to actually diagnose it or he doesn’t have a clue what he’s doing if he can’t tell when a car is bouncing all over the road! I then asked about wiper arm, was told tech was just then looking at it! I Was called back later and told it needed a new wiper arm and new wiper motor and would be $678! No way!!! My husband then finally took time to look at it, realized it was a bad bushing (a $10 part) and tada, it’s fixed!! I would never visit this Nissan service dept. again. Poor customer service and poor technician attentiveness and ability. Apparently they only want to perform oil changes and the minimum required for warranty service. We have an appointment with a non-Nissan mechanic to hopefully figure out what is going on with the suspension so we can haul our camper, or we will sell it. More
Quick and efficient service. Everyone was very friendly and very accommodating. I will definitely buy again as well as refer family and friends. Thanks for an outstanding experience. and very accommodating. I will definitely buy again as well as refer family and friends. Thanks for an outstanding experience. More