Wolfchase Chrysler Dodge Jeep Ram

The "service" department at this stealer-ship should be avoided at all costs! I've had service done at this location a number of times, at I highly inflated cost I might add, because I expect the should be avoided at all costs! I've had service done at this location a number of times, at I highly inflated cost I might add, because I expect them to be trained on how to do it properly. NOT THE CASE HERE!! I took my 08 RAM truck in for spark plugs, oil change and radiator flush. Trusting that they would know what they were doing I didn't bother to investigate everything under the hood upon my trucks return. A week later I had a check engine light so I investigated to find that my air intake system was just lying on top of the engine unassembled and disconnected from the filter box! I have an aftermarket intake on the truck but come on! My 5 year old could have put it back together! To make matters worse a few weeks later I noticed a ripple in my hood which I discovered was the result of some jerk leaving a tool on top of the battery and closing the hood on it! David Montgomery the service manager apologized for the intake but refused to believe that one of his people could have done the damage to the hood! I refuse to do business with these people ever again, nor will I ever recommend anyone else to. More

I actually bought a chrysler minivan there AND had to have service. The salesperson was a con and the sales manager tried alot of high pressure tactics. In the end, since I knew what I wanted and for w have service. The salesperson was a con and the sales manager tried alot of high pressure tactics. In the end, since I knew what I wanted and for what price, I bought anyways against my feelings for the place. Since then I have had my van in their service dept ELEVEN times over a year and a half to fix a problem with the power steering that ended up being that they just didn't bleed the air out of the system right. To say they are incompetent is just scratching the surface. They also do not care to go the extra mile for you after the sale either. 5 star dealership indeed. More