Wolfchase Chrysler Dodge Jeep Ram

I just bout a odssey from wolfchase in bartlet tn. the sales I give them a 5 star rating because the people at that tstore were looking out for my interest and especially the salesman Korey really worked with m I give them a 5 star rating because the people at that tstore were looking out for my interest and especially the salesman Korey really worked with me and my Hudsband, he went outl his way to get the vehicle we wanted and needed . It was a great and speedy experience . I would recommend this store to any one. More

Front door service Lashon Gillard delivered one of a kind service!!! As an elderly couple mobility has become an issue, but that didn't stop Mr. Gillard; without hesitat Lashon Gillard delivered one of a kind service!!! As an elderly couple mobility has become an issue, but that didn't stop Mr. Gillard; without hesitation he brought the car buying process to our home. Not only is the van accessible, but thanks to Mr. Gillard so was the process! He literally delivered front door service. More

Great Place We bought a Chrysler Pacifica from there and love it. Our salesman, Dave Dlugach was very friendly and helpful. We had a great experience there. We bought a Chrysler Pacifica from there and love it. Our salesman, Dave Dlugach was very friendly and helpful. We had a great experience there. More

Great service I went to the car lot just to look and feel in love. The staff Korey" The Kar Man" was excellent. There were no pressure, he made the experience pleas I went to the car lot just to look and feel in love. The staff Korey" The Kar Man" was excellent. There were no pressure, he made the experience pleasant. More

Purchased a Jeep We had a great experience purchasing a Jeep recently. The purchase took less than two hours. Dave Dlugach was pleasure to work with.. Thanks Double We had a great experience purchasing a Jeep recently. The purchase took less than two hours. Dave Dlugach was pleasure to work with.. Thanks Double D! More

Great It's definitely a great place to get a new/used vehicle. The people there are very friendly and helpful and you get in and out real quick It's definitely a great place to get a new/used vehicle. The people there are very friendly and helpful and you get in and out real quick More

Poor Service! Sent a letter to the dealership disputing an inquiry that did not make sense to me. The gm called me being rude telling me that he had to charge me a Sent a letter to the dealership disputing an inquiry that did not make sense to me. The gm called me being rude telling me that he had to charge me a $109 dollar service fee to do the research on the inquiry. Instead of explaining what it was for he just jumps in with an attitude about my letter. Was planning on going back in July, but not after that. Poor Customer Service... More

Never again will they get my money I came in for a issue with my vehicle. After waiting til the next day to get my vehicle I paid the $525.00 for services. Left off the parking lot and I came in for a issue with my vehicle. After waiting til the next day to get my vehicle I paid the $525.00 for services. Left off the parking lot and discovered I had the same issues that I came in with. Was told to bring my vehicle back the next day was told it would be an additional 350. 00 for something else......I do not have time nor money for guess work. More

Great service!! This is my 3rd grand Cherokee over the last 15 years and I am always incredibly happy with the vehicles!! Korey Rush was very helpful in getting me se This is my 3rd grand Cherokee over the last 15 years and I am always incredibly happy with the vehicles!! Korey Rush was very helpful in getting me set up with my new Summit Grand Cherokee and the service department is always very efficient and timely! More

This is the worst place to go for service . When you take your car to a dealership there is a level of customer service that is expected and no one in the service department at Wolfchase have . When you take your car to a dealership there is a level of customer service that is expected and no one in the service department at Wolfchase have that level of care-I had to ask the business operator for the names of the persons I spoke with because they either did not provide, short with conversation or I never saw the advisor I booked my appointment with to get contact info. I have sat in the service center twice and no one in this department appears to be happy working there or care about the customers. FOOL ME ONCE-A few months ago I took my car into Wolfchase for a front end shaking concern and oil change when I arrived I was informed that there were a couple of recalls and asked if I wanted them taken care of the recalls; before I answered I made it clear that this was my only car and if they could get everything I needed and the recalls taken care of yes please complete and was assured that all would be done the same day-didn't happen. The only services completed were the recalls (2) of which were not my major concerns and the (female) service advisor had the worst attitude when asked about why services were not completed. I swore not to go back and told the Service Manager that but figured it may have just been a bad day so I take my car in for service on 6/5/2017 FOOL ME TWICE SHAME ON ME-for intermittent starting and the guessing game began for 2 days and was told the car was repaired (battery cable and residue around the battery post) and charged for repairs. NOT REPAIRED the next morning the car did not start again. I called and left a message the next morning and as of today 6/8/2017 I have not received a return call to address my concerns. Unless you need additional stress in your life, got time to kill, do not care about the customer service you receive from the people you pay for the service, enjoy lack of communication concerning your investment or have low expectations for customer service there is no reason to take your automobile to WOLFCHASE only to have a Jeep dealership guess what is wrong with a Jeep that they manufacture and are certified to repair. I still do not know the name of the people at the service department that is just the impression they made-YOU HAVE BEEN WARNED!!!! More