Windward Ford of Hawaii - Service Center

Since Angela Wong started at Windward Ford I have seen improvements. She explained there will be a new service center & excited about that. improvements. She explained there will be a new service center & excited about that. More

Angela was very professional and welcoming to us! Knows what she’s talking about and was able to answer all of our questions/concerns. Knows what she’s talking about and was able to answer all of our questions/concerns. More

Windward Ford is a great dealership with awesome service and friendly, professional staff! Highly recommend! and friendly, professional staff! Highly recommend! More

Angela Wong at provided exceptional service! She was attentive, patient, and genuinely cared about our needs. She was attentive, patient, and genuinely cared about our needs. More

I love the Windward Ford team! They are always super helpful and leave me feeling confident in my vehicle 😊. Thank you Angela, John, and Mark! They are always super helpful and leave me feeling confident in my vehicle 😊. Thank you Angela, John, and Mark! More

Trying to call service department is impossible. No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of the No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of them were doing anything so I don't know why they couldn't answer the phone. When I asked about scheduling an appointment the soonest they could get me in would in about 2 months. We suspected that the problem with my car wasn't the car, but the charger. They were good enough to say they could order it for me just in case. I asked how long it would take and the service guy said that he didn't know so I asked if we check with the parts department people. He said no because they were closing up. It was still 20 minutes before they closed so I don't understand why he couldn't just ask them. I ended up going to another dealer who could get me in under a week and order my charger which would take only 3-5 business days. In the meantime Windward Ford has still not called me back regarding the status of the charging cable that they said that they ordered for me. Not happy at all with them. More

Windward Ford is the #1 Ford shop on Oahu. 10/10 recommend them, even if the drive to them is longer. 10/10 recommend them, even if the drive to them is longer. More

Will in service was very helpful and sincere. Explained service in advance. Thank you will! Explained service in advance. Thank you will! More

Good place, lucky to have this dealership in Kailua. Good service and convenient. Best service Good service and convenient. Best service More

THE SERVICE ADVISOR LANDEN WAS ON TOP OF EVERYTHING I REQUESTED IN MAINTANCE SERVICE,ONCE THE WORK WAS COMPLETED HE BRIEFED ON ALL WORK THAT WAS DONE. GREAT JOB!! REQUESTED IN MAINTANCE SERVICE,ONCE THE WORK WAS COMPLETED HE BRIEFED ON ALL WORK THAT WAS DONE. GREAT JOB!! More