Windward Ford of Hawaii

The parts dept manager is a big plus for the dealership Very good with customets Very good with customets More

Great staff and service communication. There were problems found and explained. Having the appointment system definitely a plus as well. There were problems found and explained. Having the appointment system definitely a plus as well. More

I called and scheduled a 10am appt for an oil change - first service of new car. I asked how long service for a simple oil change and the response was about 45min. The service clerk recommended I check first service of new car. I asked how long service for a simple oil change and the response was about 45min. The service clerk recommended I check in early if possible. I arrived at 0930 and checked in (Alaina was awesome - very friendly and helpful!) I left to walk around Kailua and returned at 1100. Car was still sitting in the parking lot. She said it was next ... then it would be 45 min. (What's the point of the 10 am appt?) Car finally done at 1230 ... 3 hours and $230 for a simple oil change and check up. That's about 30 min and $100 at Jiffy lube. Car wasn't cleaned out, didn't wash anything, tires weren't rotated ... I won't be coming back - the wasted time and overpriced service isn't worth it. More

Since Angela Wong started at Windward Ford I have seen improvements. She explained there will be a new service center & excited about that. improvements. She explained there will be a new service center & excited about that. More

The team at windward ford made the car buying process so easy and smooth. Under the guidance of general manager Angela Wong, our sales person as well as Mark, John, Cody, and JJ, we were able to drive out w easy and smooth. Under the guidance of general manager Angela Wong, our sales person as well as Mark, John, Cody, and JJ, we were able to drive out with a new Ford. They were so knowledgeable and really made the process simple More

As soon as I walked in the staff at Windward Ford greeted me and every questions I had they answered. I went in wanting information on the F150 because I am in the beginning stage of my buying process. As I me and every questions I had they answered. I went in wanting information on the F150 because I am in the beginning stage of my buying process. As I was about to leave knowing what I want in the F150 the General Manager Angela Wong came out and thank me for stopping by. With that being said I know I want to purchase my F150 at Windward Ford. Thank you team Windward. See you soon. More

I was purchasing this vehicle while I was still on the mainland, they made it easy for me. mainland, they made it easy for me. More

This dealership is very clean and had incredibly nice people working here. I would absolutely come back again and probably will! people working here. I would absolutely come back again and probably will! More

Great service! Staff was amazing and would highly recommend Windward ford. The facility was clean and the process was easy Staff was amazing and would highly recommend Windward ford. The facility was clean and the process was easy More

Amazing dealership. Very friendly and the customer service was great! I would recommend this place to other people. Very friendly and the customer service was great! I would recommend this place to other people. More