
Windward Ford of Hawaii
Kailua, HI
Filter Reviews by Keyword
By Type
1,014 Reviews of Windward Ford of Hawaii
I love the Windward Ford team! They are always super helpful and leave me feeling confident in my vehicle 😊. Thank you Angela, John, and Mark! They are always super helpful and leave me feeling confident in my vehicle 😊. Thank you Angela, John, and Mark! More
This dealership has the best team on the island! You will be treated so well. I would not go to any other dealer. The team at Windward will bend over backwards for you. I love these guys and cannot You will be treated so well. I would not go to any other dealer. The team at Windward will bend over backwards for you. I love these guys and cannot recommend them enough! Angela and her team rock! More
Al was wonderful, he had empathy and a perfect Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian temperament for the sale. Guy was not your typical credit manager, but I understood he was doing his job and welcomed us in a perfect Ohana Hawaiian way. Thanks to both for making this stressful transaction a happy one. More
Trying to call service department is impossible. No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of the No one answers the phone. Since they didn't answer the phone I went down in person. When I got there there were to people at the desk. Neither of them were doing anything so I don't know why they couldn't answer the phone. When I asked about scheduling an appointment the soonest they could get me in would in about 2 months. We suspected that the problem with my car wasn't the car, but the charger. They were good enough to say they could order it for me just in case. I asked how long it would take and the service guy said that he didn't know so I asked if we check with the parts department people. He said no because they were closing up. It was still 20 minutes before they closed so I don't understand why he couldn't just ask them. I ended up going to another dealer who could get me in under a week and order my charger which would take only 3-5 business days. In the meantime Windward Ford has still not called me back regarding the status of the charging cable that they said that they ordered for me. Not happy at all with them. More