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Windward Ford of Hawaii

Kailua, HI

4.3
1,015 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,015 Reviews of Windward Ford of Hawaii

July 01, 2022

The service department is excellent, everyone is super polite. JR in particular was really great at getting back to me and keeping me informed on the status of my repair More

by Gitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
June 17, 2022

Appreciate the guy that took the time to search for my appointment that I booked online He couldn't find it at first But tried several ways to find my appointment I work night shift & went straight More

by vwaiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what his name was
June 12, 2022

We were very grateful & appreciative of the personnel who took care of us at Windward Ford. They were personable, knowledgeable & most helpful. More

by robbinr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Minnis
June 07, 2022

Very knowledgeable and friendly. This dealership clearly recognizes the importance of timely communication with its customers. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Davis, Rose Rufo, Don Minnis
May 28, 2022

Warm welcome and a true sense of aloha spirit… treated like Ohana at Windward Ford. More

by 808kjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Minnis, JR Serna, Ken Carril, Guy Mello
May 26, 2022

The Sales leasing & finance departments were all courteous and professional. Made for a Good car buying experience. More

by BillyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Salazar, Don Minnis, Guy Mello
May 26, 2022 -

BillyB responded

Sal, Guy and Don were all a pleasure to work with.

May 27, 2022 -

Windward Ford of Hawaii responded

Thank you so much for giving us the opportunity to earn your business Billy!! It was our pleasure!

May 21, 2022

Best customer service on the island! !! Friendly, Accommodating and Efficient!!!!! Everything is easy with these guys and they all are pleasant and friendly More

by Gitte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon, JR Serna
April 29, 2022

Patient and knowledgeable Service Department with cordial and accommodating staff. Appreciate the multitude attempts to resolve our problem More

by CAPT06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
April 22, 2022

Great service! Friendly and helpful staff. They made getting my car serviced easy. They fixed a part in my car without hesitation. More

by charlesohana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another person who helped and I didn’t get his name but he was very friendly and very helpful! He was outside with the service and parts and he assisted me with getting the part for my car, JR Serna
April 03, 2022

I needed to replace a Toyota 4Runner that was totaled and True Auto directed me to McKenna’s where Austin showed me a vehicle that was almost a direct replacement. The inspection was detailed and it was More

by Dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Austin Butler, sales , Don Minnis
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