Windward Ford of Hawaii

Very helpful and kind, they showed me multiple options and test drive different trucks, quick transaction not drawn out, went over in detail my new car after purchase, offered ride/pick up, clear communic and test drive different trucks, quick transaction not drawn out, went over in detail my new car after purchase, offered ride/pick up, clear communication, and I love my new truck! More

Purchased my brand new 2023 Ford Maverick Hybrid from Windward Ford with awesome staff and customer service from sales to finance and would not have bought my Ford from anywhere else. Windward Ford with awesome staff and customer service from sales to finance and would not have bought my Ford from anywhere else. More

small boutique dealer, no crowds, shortwait time good service. service was done on time ,work completed. friendly knowledgeable people.good experience service. service was done on time ,work completed. friendly knowledgeable people.good experience More

You guys don’t want a review from me. Just suffice to say I won’t ever be back for service. Maybe for a purchase. MAYBE Just suffice to say I won’t ever be back for service. Maybe for a purchase. MAYBE More

My name is Anthony Zarbo I have a F-150, my vehicle has been broken for over 2 years now due to a workmanship issue Honolulu Ford and it was never truly fixed. About a year ago your crew not only identifi been broken for over 2 years now due to a workmanship issue Honolulu Ford and it was never truly fixed. About a year ago your crew not only identified the problem but showed me that it was the other dealers negligence. Now this past trip, they have cleaned up left over issues caused by the initial problem. Both times they have been extremely friendly and helpful. Amazing customer service. More

The customer service was excellent, however, the cost to have my vehicle looked at and diagnosed by a certified Ford dealership was way too much. After reviewing what they charged and comparing the suggeste have my vehicle looked at and diagnosed by a certified Ford dealership was way too much. After reviewing what they charged and comparing the suggested repairs to what could be done at other car repair shops, the dealership would charge 42% more than other repair shops for parts and labor. I value my vehicle and want the best care, but they really are charging exorbitant prices for things that I could do myself as someone who knows nothing about cars. If you have cash to throw away I would suggest a dealership repair show, but if you want value and fair prices for your money find somewhere else. More

I was extremely pleased with my service at Windward Ford. Not only did they fix my vehicle, but they finally diagnosed and fixed a problem I’ve had with my vehicle for years that other dealers haven’t been Not only did they fix my vehicle, but they finally diagnosed and fixed a problem I’ve had with my vehicle for years that other dealers haven’t been able to do diagnose in the past despite numerous times in the repair shop. Additionally my service rep, will, was kind, transparent, and communicative. More

The best buying experience I have had with Ford. Windward Ford made the process really easy and I enjoyed the entire experience. If you just communicate with you want and how you want to structure Windward Ford made the process really easy and I enjoyed the entire experience. If you just communicate with you want and how you want to structure the deal, this dealership understands how to make it work. With inventory being tough to get, it took a few months to get the right vehicle, but it was worth the wait. Thank you Guy Mello and Austin Bulter More

THE FOLKS AT WINDWARD FORD WERE VERY HELPFUL KIND AND COURTEOUS. THEY EXPLAINED WHAT THEY WERE GOING TO DO AND GAVE ME AN APPROXIMATE TIME LINE. COURTEOUS. THEY EXPLAINED WHAT THEY WERE GOING TO DO AND GAVE ME AN APPROXIMATE TIME LINE. More

Repair person don’t return calls, called 4x. Only Will return calls “Will” service manager. I was out of my truck for 1.5 months. They don’t have any loner to use. When I bought the truck it say Only Will return calls “Will” service manager. I was out of my truck for 1.5 months. They don’t have any loner to use. When I bought the truck it says the there be a loner to be use or they would pay for a rental which they did not.. left with no transportation which I needed to work. Too much problem ordering new transmission! Will and receptionist was very nice. They should get cars or trucks as loners so we can still continue to work with or clients. More