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Windward Ford of Hawaii

Kailua, HI

4.3
1,014 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,014 Reviews of Windward Ford of Hawaii

December 11, 2023

The Staff was helpful and seemed to care about my issue. They had a great attitude and got my vehicle fixed quickly so that I didn't have any downtime from work at all! Thanks Windward Ford!!! More

by Bigfox808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devina?, Al Davis, Ken Carril, Guy Mello, Robert Barnes
December 09, 2023

Alex was a great Sales rep he didn’t try to get over on my husband and I and had so much patience! More

by Kyhanaashline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
December 08, 2023

There was no problem when I dropped it off for the recall and when I actually got the truck back a month later it had more problems More

by CORY_E_91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
December 08, 2023

Windward Ford is the best in all of Hawaii thank you the entire management and staff for your outstanding service of our vehicles. I will recommend you to family and friends. More

by kellyboydelima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Davis, Rose Rufo, JR Serna, Ken Carril, Guy Mello, Robert Barnes
December 07, 2023

Friendly people. I had one of my better experiences at a dealership here. Definitely recommend. More

by caleb96734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
December 06, 2023

Very personable, Very Professional, easy to work with, everthing was upfront and honest. Would be a repeat customer. More

by bgkchoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Mello
December 06, 2023

I waited a long time for my Maverick it was totally worth it. The dealership was good to work with and helped me understand the process. More

by roy.takekawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Salazar
December 05, 2023

Customer service is fine. This dealer adds a significant markup (25% over MSRP) for all vehicles. Sad to say, but this is the lowest of the three Ford dealerships on-island. T More

by anon99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Guy Mello
December 05, 2023

It took a very long time to get our truck fixed. We had to bring it back a handful of times and it sat in the lot unnecessarily for numerous days. Poor communication with the service department. More

by ss_builders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
December 02, 2023

People were very polite with an awesome sense of humor. They all made use feel very comfortable like family!! More

by judyg711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin , Wayne Fukumoto, Guy Mello
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