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Windward Ford of Hawaii
Kailua, HI
1,076 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,076 reviews
August 14, 2018
oil change My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Wind My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Windward Ford gave me the best deal on those compared to Costco and Lex B's. !!! More
by BARBKFMN
Verified CustomerEmployees Worked With
Matthew
August 10, 2018
Awesome Service Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Ho Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Honolulu Ford is terrible. Techs are rude and customer service is non existent. Go to Windward Ford for outstanding service and a friendly staff. More
by KIRIMITSM001
Employees Worked With
SCOTT (but not sure)
August 09, 2018
Air bag replacement I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dr I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dropped it off the night befor and was finished before 11:00 the next day. More
by MESSNERR001
Employees Worked With
Sorry I did not get the name of the service tech.
August 08, 2018
Satisfied to an extent The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied at all. Service went down hill. More
by FATHEADS808
Employees Worked With
Don Comeaux
August 07, 2018
Excellent I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coff I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coffee and popcorn . I was provided shuttle service home while vehicle was serviced. I even had the truck washed. One happy customer. More
by SCOTTAKAU
Employees Worked With
Service clerk was excellent
August 06, 2018
Awesome service and friendly This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very fr This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very friendly, knowledgeable and even notified me about the recall my vehicle had that I had no idea about . He explained what had to be done and sheduled a service appointment for me asap. John offered me a rent a car deal when I told him that I had to call out from work that day. More
by FRANCIS S
Employees Worked With
John Kurtelawicz
August 04, 2018
Great Credit with Windward Ford The people are real at Windward Ford and the experience is high and full of quality. Comfort is a key factor when purchasing a vehicle and Windward Fo The people are real at Windward Ford and the experience is high and full of quality. Comfort is a key factor when purchasing a vehicle and Windward Ford's Christian is an asset to the dealership in making people feel right... More
by ACKATZONE1
Employees Worked With
Andrew, Christian Dilullo
August 03, 2018
prompt, excellent service Appointments easily scheduled without having to wait a long time. The staff is friendly, and extremely helpful. They always explain what needs to be Appointments easily scheduled without having to wait a long time. The staff is friendly, and extremely helpful. They always explain what needs to be done. They go that extra mile to see that my car is in perfect running order. More
by DEDEHEND
Employees Worked With
I don't know all the names of the service dept. I will say they are ALL top of the line. All friendly, helpful, and excellent.
August 02, 2018
Windward Ford! Great Service!Great Experience! John was friendly fast polite and attentive to all of my concerns. Windward Ford should be very proud he is a member of their team John was friendly fast polite and attentive to all of my concerns. Windward Ford should be very proud he is a member of their team More
by ECHUNFAT
Employees Worked With
John Kurtelawicz
July 31, 2018
Service tech was very personable and helpful John Kurtelawicz was my service advisor during my Ford F-150 100,00 mile service. John provided me with options to my service from good better to bes John Kurtelawicz was my service advisor during my Ford F-150 100,00 mile service. John provided me with options to my service from good better to best plans. He advised me the benefits of all and I appreciated the options he provided for my choosing. We went for the best, I knew I would be spending a significant amount of money, but I have full confidence in the Windward Service Dept from years of satisfaction. There were some hiccups as expected and I was provided with a loaner during the duration of service. John called at the end of each day to give me a heads up to what was being done. I am satisfied with my service extent with John. (y) More
by NITTAAIR
Employees Worked With
John Kurtelawicz
