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Windward Ford of Hawaii
Kailua, HI
983 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 983 reviews
June 10, 2006
don't let the nice "country" setting of the dealership fool ya. In the end, the salespeople and management are poor at best. They don't honor national sales events / promotions - even thou th dealership fool ya. In the end, the salespeople and management are poor at best. They don't honor national sales events / promotions - even thou the websites have their name all over em. These folks will make ever "high pressure" attempt to get the max $$ out of your wallet. It's an island for goodness sake ... one would think long term customer satisfaction would be job one !! Not at this place !!! the other ford dealers on oahu aren't much better - but at least they are your typical car dealership .... ya know it going in and your prepared for the "game". Stay away. buy from the mainland and have it shipped in. More
by F250
Employees Worked With
Mark Caliri
June 08, 2006
I took my car into Windward Ford for an electrical problem. I live in Kailua and didn't want to hassle with a rental car, so I kept going back (big mistake!). Over a period of 5 months they had my car problem. I live in Kailua and didn't want to hassle with a rental car, so I kept going back (big mistake!). Over a period of 5 months they had my car for 35 days total, never resolved the issue, and it ended up costing me $900. I took the car to Honolulu Ford and they fixed it (and a fuel pump issue that Windward told me was irrelevant to my problem) in under a week. Honolulu Ford told me that they get a lot of customers from Windward Ford. More
by paulreich
June 02, 2004
The only thing that I was disatisfied with was receiving my registration for the car that I purchased . It took 2 months before I received it . I had to call twice . The first time I called , she said it wa my registration for the car that I purchased . It took 2 months before I received it . I had to call twice . The first time I called , she said it was an electronic registration and it was being processed . She also made a comment to me which I felt was was inapproriate . She said " well , its not like its sitting here on my desk " I waited a few more weeks and still no registration ,so I called back again . Apparently , the registration wasn't even being processed , and she had no idea what I was talking about . She said she would have to call me back when she found out more information. When she called back she said "I found it and I will put a rush on it and send it out on monday so it will take another week ." So , I guess it was in fact "SITTING ON HER DESK "<br>all this time ! More
by Asiana
