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Windward Ford of Hawaii
Kailua, HI
950 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 950 reviews
June 23, 2018
No complaints. I always take my car here. Easy to make an appointment, not a long wait. It’s good service, everyone is friendly. I have no complaints. I always take my car here. Easy to make an appointment, not a long wait. It’s good service, everyone is friendly. I have no complaints. More
by ROWENAT
Verified CustomerEmployees Worked With
John in service
June 23, 2018
Best Dealership Easy transaction. No sales pressure. No hidden fees. The only car dealership I found so far with no dirty tactics. All staffs are great. They show yo Easy transaction. No sales pressure. No hidden fees. The only car dealership I found so far with no dirty tactics. All staffs are great. They show you all of your options and make you decide which one would work for you best. Would definetely come back for my next vehicle purchase and recommend to all my friends & family. More
by TIMTENORIOIV
Employees Worked With
Wayne Fukumoto, Christian Dilullo, Don Minnis, Jonathan Young
June 23, 2018
Great service The area is clean and the staff is very helpful. My service representative kept me updated as to when my car would be done and when it underwent a wa The area is clean and the staff is very helpful. My service representative kept me updated as to when my car would be done and when it underwent a warranty repair assisted with my rental car. More
by NAKAMURAK002
Employees Worked With
John
June 23, 2018
MY REVIEW EXCELLENT SERVICE EXPERIENCE, PROMPT,RELIABLE,ATTENTION TO DETAIL,VERY GOOD WITH RECALL SERVICE,FOLLOWUPS. SINCE I HAVE BEEN PATRONIZING WINDWARD FOR EXCELLENT SERVICE EXPERIENCE, PROMPT,RELIABLE,ATTENTION TO DETAIL,VERY GOOD WITH RECALL SERVICE,FOLLOWUPS. SINCE I HAVE BEEN PATRONIZING WINDWARD FORD, I ALWAY USE WINDWARD FORD'S SERVICE DEPARTMENT FOR MY EVERY SERVICE NEEDS.GOOD JOB GUYS,THANK YOU VERY MUCH! More
by RODNEYIWAMOTO
Employees Worked With
June 22, 2018
Awesome & very effecient Service Team at Windward Ford is so accommodating & easy to work with. Got my work out in a timely manner & can't be happier! Thank you Windward Fo Service Team at Windward Ford is so accommodating & easy to work with. Got my work out in a timely manner & can't be happier! Thank you Windward Ford.. More
by GMELLO1
Employees Worked With
JR Serna
June 22, 2018
Awsome The service department is excellent! Recommend windward ford service. They are really fast and convenient, free popcorn and employees are really helpf The service department is excellent! Recommend windward ford service. They are really fast and convenient, free popcorn and employees are really helpful. Thank you windward ford for the excellent service. More
by INOUYEMATT808
Employees Worked With
Matthew service writer, JR Serna
June 22, 2018
Don’t use them Took my car in for regular servicing with no problems and had to take it back a couple of days later because of issues they caused. Took my car in for regular servicing with no problems and had to take it back a couple of days later because of issues they caused. More
by JLKH27
Employees Worked With
Not sure but the service manager was one.
June 22, 2018
Take a ride to the Windward side.. I arrived 10 minutes before my appointment and was processed immediately. I chose to wait for the car and in less than 2 hours the complete oil change I arrived 10 minutes before my appointment and was processed immediately. I chose to wait for the car and in less than 2 hours the complete oil change, tire rotation and all point check up were complete. Called on my cell I returned from my shopping trip and paid my bill. No extra charges and a safe car! Thank-you Windward Ford! More
by CAROLPIERPONT
Employees Worked With
Matthew Inouye
June 22, 2018
reoccurring electrical problem I continue to have to take my vehicle into the dealership to have them reset the "computer" because the check engine light comes on and my vehicle wil I continue to have to take my vehicle into the dealership to have them reset the "computer" because the check engine light comes on and my vehicle will not start. This problem occurs after the car has been sitting for a week or more (when I go out of town). The dealership charged me a full diagnostic rate and all they ended up doing is resetting the computer to clear the codes. This doesn't seem right to me. More
by PUREH2O64
Employees Worked With
Jonathan Young
June 22, 2018
F 350 super duty Windward ford really knows how to take care of their customers they make you feal at home don come six kept me well informed if I ever need another ne Windward ford really knows how to take care of their customers they make you feal at home don come six kept me well informed if I ever need another new car you can bet I will go to windward ford More
by HROBELLO
Employees Worked With
Don Minnis, Don Comeaux, Jonathan Young
