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Windward Ford of Hawaii
Kailua, HI
957 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 957 reviews
August 03, 2024
Austin Butler was a pleasure to work with. No pressure felt. Very easy to work with and actually works with you to get the best deal. No pressure felt. Very easy to work with and actually works with you to get the best deal. More
by lowgallucci.andrew
Verified CustomerEmployees Worked With
Austin Butler
August 03, 2024
The salesmen were all very professional and courteous. I am very satisfied with my experience at Windward Ford. Thank you guys. I am very satisfied with my experience at Windward Ford. Thank you guys. More
by jonahpaty79
August 02, 2024
Austin was amazing. Very helpful, no pressure felt to purchas a vehicle. Felt as if we've known him for a while. Very helpful, no pressure felt to purchas a vehicle. Felt as if we've known him for a while. More
by lowgallucci.andrew
August 02, 2024
Always great service and a lot of team work goes into that. I have tried the other dealer for service and I really prefer Windward for their kind customer service that is sincere and doest’t feel ‘corpor that. I have tried the other dealer for service and I really prefer Windward for their kind customer service that is sincere and doest’t feel ‘corporate’. Plenty of Aloha at Windward Ford service Dept. for both the customers and for each other / all their teamwork shines through. More
by CARRIEJ808
Employees Worked With
Will at the Service Dept.
August 01, 2024
Treatment and price is completely lacking from previous owners. The previous service team and ownership was great to work with. owners. The previous service team and ownership was great to work with. More
by dnlbangs23
Employees Worked With
July 03, 2024
Friendly service tech, quick new appt schedulers. Shuttle service available, service went well. Hopefully management can get the service technician some new service garages so that can do much more b Shuttle service available, service went well. Hopefully management can get the service technician some new service garages so that can do much more but their great! More
by lokex5
Employees Worked With
June 25, 2024
Excellent customer service! Prices for a dealership are reasonable. Appointments are available in a reasonable timeframe. . Prices for a dealership are reasonable. Appointments are available in a reasonable timeframe. . More
by pablopalmsprings
Employees Worked With
June 25, 2024
I've gotten 2 texts from Windward Ford asking for a review... welp. Here you go! Although I have names, dates, and conversations miticulously documented, I'll omit them for ease of reading. We b review... welp. Here you go! Although I have names, dates, and conversations miticulously documented, I'll omit them for ease of reading. We bought a brand new 2023 Bronco. Nearly 100K out the door (91K). The roof rack was damaged, and we called the DAY we brought it home. Long story short, nearly a YEAR later, countless phone calls with a multitude of people here, and it is still not fixed. Most recently, following up yet again, we informed them we are moving islands and that this needs to happen now, not getting this handled wss no longer acceptable. Our ability for offering patience was now LONG gone. They knew the time frame we were leaving, The exact date actually. Over a months time containing many follow up calls and promises of a call back from enployees and managers alike (never received); we finally got a call a few days before it's shipping date...they call to schedule the repair... for the day it's going off island. To say we are disgusted with this place is a VAST understatement. I am now on Kauai with a still damaged vehicle, and other warranty work that was supposed to happen at the same time as the rack. HORRIBLE EXPERIENCE. More
by Ghisetti
Employees Worked With
The entirety of the company
