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Windward Ford of Hawaii

Kailua, HI

4.3
952 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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725 Kailua Rd

Kailua, HI

96734

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Showing 952 reviews

July 09, 2018

Great service experience ! The service experience was great! Junior & Mike were courteous & explained all aspects of my visit. My wife Patti and myself will be happy to have More

by PATTI.LUDLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Service, JR Serna
July 06, 2018

Under staffed unable to keep scheduled commitments. not informing clients that there car was not worked on until 4 to 6 hours after drop off. Not just once but 3 ti More

by JEFFY808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
July 06, 2018

Service and communication The service rep , John K communicated several times with my husband and myself making sure that the rental company and Ford were on the same page. He More

by BOOZOO808hotmail.con
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Parts
July 03, 2018

They were quick and they even washed my truck John called and updated me on what they were doing to my truck. I took it there to be serviced and they found a safety recall and took care of that to More

by addivargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Serna
July 02, 2018

Listened well and showed persistence The service department listened (and believed me on an issue that occurred intermittently). They persisted until the problem was solved. Thanks for More

by DHORGEN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
July 02, 2018

Great customer service Windward Ford of Hawaii provides great customer service. The sales staff are very approachable and friendly. It's great that they have shifted their s More

by KUUALOHAZ77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Carril
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew , Christian Dilullo
June 29, 2018

Improved Service I'm giving this past service appointment a 5 star rating. John provided great service, and restored our satisfaction in dealing with this dealership More

by FLEXIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John in Service
June 27, 2018

Excellent Customer Service Initially I had a difficult time getting in touch with the service department to make an appointment. Whoever was in charge of returning my call to m More

by CILIZUO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I did not remember the agent's name.
June 25, 2018

Professional, fast and friendly. Brought my vehicle in for an oil change service and tire rotation. The service was quick and included other fluid, battery and tire inspections. And t More

by CBRYANT_HDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My service tech is not listed., JR Serna
June 25, 2018

Safety recall JR and John were great, no problems at all. Dropped off my truck with JR and picked it up with John and everything was completed as promised. I even g More

by NTYASUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kurtelawicz and JR
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