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Windward Ford of Hawaii
Kailua, HI
959 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 959 reviews
August 15, 2018
Oil Change service Good job for the oil change and service. Service advisor was doing his job in promoting or up-selling other services. Oil change took a little bit l Good job for the oil change and service. Service advisor was doing his job in promoting or up-selling other services. Oil change took a little bit longer than usual. More
by KAM33
Verified CustomerEmployees Worked With
Jonathan Young
August 15, 2018
I requested the works & that’s I got it! From the phone.call being able to fit me I on a Saturday morning to signing the completed invoice the whole experience went seamless I give them A+ From the phone.call being able to fit me I on a Saturday morning to signing the completed invoice the whole experience went seamless I give them A+ More
by Camotis
Employees Worked With
Service manager he is not listed & don’t remember his name
August 14, 2018
Great service. Great people to work with, have bought 2 vehicles here and have yet to be disappointed! They honest and up front with you, willing to work with your d Great people to work with, have bought 2 vehicles here and have yet to be disappointed! They honest and up front with you, willing to work with your demands. Have recommended friends already! More
by AMBER.L.FRANCO
August 14, 2018
oil change My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Wind My last oil change went fast and at a great price - the folks at Windward Ford know how to treat their customers ! I have new tires coming up and Windward Ford gave me the best deal on those compared to Costco and Lex B's. !!! More
by BARBKFMN
Employees Worked With
Matthew
August 10, 2018
Awesome Service Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Ho Love the group at Windward Ford. I live 5 minutes away from Honolulu Ford but make the 40 minute drive to the Windward side because the service at Honolulu Ford is terrible. Techs are rude and customer service is non existent. Go to Windward Ford for outstanding service and a friendly staff. More
by KIRIMITSM001
Employees Worked With
SCOTT (but not sure)
August 09, 2018
Air bag replacement I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dr I just bought this truck used and the seller had the recall letter to have the passenger air bag replaced. I was told it would take about a day. I dropped it off the night befor and was finished before 11:00 the next day. More
by MESSNERR001
Employees Worked With
Sorry I did not get the name of the service tech.
August 08, 2018
Satisfied to an extent The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied The service part was ok but usually the wash and clean inside the car. They half washed the car but didn’t even try to clean the inside. Not satisfied at all. Service went down hill. More
by FATHEADS808
Employees Worked With
Don Comeaux
August 07, 2018
Excellent I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coff I had service done on my truck. The service clerk was excellent. He was friendly and attentive to my needs. The waiting area was comfortable with coffee and popcorn . I was provided shuttle service home while vehicle was serviced. I even had the truck washed. One happy customer. More
by SCOTTAKAU
Employees Worked With
Service clerk was excellent
August 06, 2018
Awesome service and friendly This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very fr This was my first time dealing with this Ford service center. Service Advisor John Kurtelawicz helped me out with the service I needed and was very friendly, knowledgeable and even notified me about the recall my vehicle had that I had no idea about . He explained what had to be done and sheduled a service appointment for me asap. John offered me a rent a car deal when I told him that I had to call out from work that day. More
by FRANCIS S
Employees Worked With
John Kurtelawicz
August 04, 2018
Great Credit with Windward Ford The people are real at Windward Ford and the experience is high and full of quality. Comfort is a key factor when purchasing a vehicle and Windward Fo The people are real at Windward Ford and the experience is high and full of quality. Comfort is a key factor when purchasing a vehicle and Windward Ford's Christian is an asset to the dealership in making people feel right... More
by ACKATZONE1
Employees Worked With
Andrew, Christian Dilullo
