Windward Ford of Hawaii

Great experience Service was quick and customer service was great. First time customer who had a great experience. Service was a little pricey. If the price was better Service was quick and customer service was great. First time customer who had a great experience. Service was a little pricey. If the price was better, I’d come back for sure. More

AC and tire issue Very communicative, helpful and cared!!! I was very please wirh the service department. The work was done in a timely manner and they were great at l Very communicative, helpful and cared!!! I was very please wirh the service department. The work was done in a timely manner and they were great at letting me know what was going on wirh my vechike as they worked on it. To top it off it came back cleaner then when I gave it to them! More

Awesome Went in early got the truck back by 9:30 am the dealership looks like there running at full speed the have my business thank you Went in early got the truck back by 9:30 am the dealership looks like there running at full speed the have my business thank you More

Took us in when we were in a pinch. We called John in the Service Dept. when we had a issue with our vehicle not being safe to drive. Cutter Ford said it would be a week before they woul We called John in the Service Dept. when we had a issue with our vehicle not being safe to drive. Cutter Ford said it would be a week before they would look at our car and let us drive off with kids in the car without telling us our vehicle wasn’t safe to drive. John told us to bring it in and made us a priority. He had our car that night and was ready for pickup in the morning. He called to tell us the issue and timeframe we were looking at. His customer service from start to finish is what every dealership should emulate. He has now earned our business for all of our vehicles. More

helpful excellent friendly Windward ford is a dealership right in my home town and the people there certainly make it feel like it. Everyone was friendly, accomidating and helpe Windward ford is a dealership right in my home town and the people there certainly make it feel like it. Everyone was friendly, accomidating and helped me get in and out as quickly as possible with 3 kids in tow. Not only did i complete a trade in but they hooked this dreamer of a mom up with the oppertunity to test drive my dream truck a Ford expedition for the weekend and that was a blast. Thanks again guys! More

Very satisfied. Very personalized local service, just what I was looking for. Looking to establish a long lasting personal relationship where the customer is treated Very personalized local service, just what I was looking for. Looking to establish a long lasting personal relationship where the customer is treated with great service, not like other dealerships. Wayne and Guy where great and made myself and my wife's new car buying experience stress free. I plan on recommending Windward Ford to all of my friends and family! Keep up the great job. Aloha Darryl Ng More

WARRANTY REPAIR I called service for warning light coming. They got me in right away and repaired my Escape right away. I left very please with my service. I called service for warning light coming. They got me in right away and repaired my Escape right away. I left very please with my service. More

First experience at windward ford Taken in for recall repair, was late for appointment but they were able to do the job, and even offered to do 25,000 mi serviceing, Pleasant experi Taken in for recall repair, was late for appointment but they were able to do the job, and even offered to do 25,000 mi serviceing, Pleasant experience. More

Great Service I always have my service work done at Windward Ford. They also take care of other makes, like my son-in-laws Hyundai. Thank you John! I always have my service work done at Windward Ford. They also take care of other makes, like my son-in-laws Hyundai. Thank you John! More

Tom's Escape Repair ABS Warning Light came on--called Honolulu Ford--my usual service location: but they said no, not for 3 days. I called Windward Ford--and after a qui ABS Warning Light came on--called Honolulu Ford--my usual service location: but they said no, not for 3 days. I called Windward Ford--and after a quick check, they said they could look at it right then. As usual, the warning light went off on the way there, but they were still able to diagnose the problem, discovered 2 items that needed replacing--luckily under warranty--and ordered the parts: the parts came in very fast. very good customer focus and service. More