Windward Ford of Hawaii

Would appreciate their being able to wash car/vacuum interior before return to me. Will Soong, Very good on customer service and Mickie/Cashier, very friendly and efficient. interior before return to me. Will Soong, Very good on customer service and Mickie/Cashier, very friendly and efficient. More

Service was good, they told us how long it would take to complete the work. The work took longer than expected and they notified us of the new completion time. There online system kept us informed. complete the work. The work took longer than expected and they notified us of the new completion time. There online system kept us informed. More

Joshua Willis went above and beyond to help me on this deal. Super easy to talk to and not pushy at all. Great communication skills and he even came in on a Sunday to complete the deal. Would suggest this deal. Super easy to talk to and not pushy at all. Great communication skills and he even came in on a Sunday to complete the deal. Would suggest this Ford dealership to anybody. More

I came in first thing in the am with a battery problem-- no appointment. Windward Ford was able to diagnose it, fit me in the schedule, and get me on the road within 2 hours! no appointment. Windward Ford was able to diagnose it, fit me in the schedule, and get me on the road within 2 hours! More

I can't say enough kind and appreciative words with regards to my experience with Dora my sales associate. This was definitely months in the making for me to make the decision on the Explorer xx I boug regards to my experience with Dora my sales associate. This was definitely months in the making for me to make the decision on the Explorer xx I bought from her. Patience, professionalism, and willingness to help me walk out the door with a purchase I knew I had made on my own terms and she was just there to facilitate the experience. I don't have a single negative thing to say. Pressure free decision, and as long as Dora is there I'd happily come back for another vehicle with Windward Ford. Also, shout out to the service manager for actually taking time out of his schedule to explain some features about my car and the warranty expectations. Really helpful for immediate decisions I made and long term scenarios you just have to prepare for appropriately. Thanks to everyone at Windward Ford, especially Dora! More

Service center is OK, but dealer (and Ford) make it nearly impossible to use or gain or reset Ford Pass Reward Points with a Safety Check, and dealer's parts department refuses to sell parts that w nearly impossible to use or gain or reset Ford Pass Reward Points with a Safety Check, and dealer's parts department refuses to sell parts that will use, add to, or reset points. Is it all a scam? More

Get there early and you’ll be in and out with asome of the best customer service the best customer service More

Austin is an incredible salesman. He wants to do right by the customer and makes sure you leave happy. He wants to do right by the customer and makes sure you leave happy. More

Dealership did an excellent job servicing my vehicle. Service and oil change was completed in a day altering me to pick up my vehicle before close of business. Team was friendly and very knowledgeable re Service and oil change was completed in a day altering me to pick up my vehicle before close of business. Team was friendly and very knowledgeable regarding my vehicle. Great job!!! More

Great staff. While the electrical problem reason was not found, the service department did a long search for the issue. The SUV works as it should without proble While the electrical problem reason was not found, the service department did a long search for the issue. The SUV works as it should without problems at this time. The technicians also kept me informed of their work. More