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Windward Ford of Hawaii
Kailua, HI
959 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 959 reviews
January 30, 2019
Smooth Ken was a professional who made the process easy. Christian was also great. I appreciated the effort and time they spent ensuring my happiness through Ken was a professional who made the process easy. Christian was also great. I appreciated the effort and time they spent ensuring my happiness throughout the process. More
by HAOLE44
Verified Customer
January 29, 2019
Awesome staff!!! Came in to purchase a vehicle, but they didn't have the vehicle that I wanted in the color and options that I wanted, so I was able to special order m Came in to purchase a vehicle, but they didn't have the vehicle that I wanted in the color and options that I wanted, so I was able to special order my vehicle with the options that I wanted! No pressure sales tactics either! Took delivery of my vehicle when it arrived, and been loving my vehicle ever since!!! More
by eorinion
January 26, 2019
Overall very pleased with service John took great care of me. I would recommend this dealership to anyone. Wayne took such great care of us when we bought 2 cars from him (bought 2 o John took great care of me. I would recommend this dealership to anyone. Wayne took such great care of us when we bought 2 cars from him (bought 2 on the same day) More
by VU_MULLINS
Employees Worked With
Wayne Fukumoto
January 26, 2019
Usually satisfied I am usually satisfied with the service I receive. But I will need to take my car in again for a problem that was supposed to be fixed a few days ago. I am usually satisfied with the service I receive. But I will need to take my car in again for a problem that was supposed to be fixed a few days ago. Hopefully they don’t charge me again if it is the same problem and I will be satisfied with the service. More
by ROWENAT
Employees Worked With
Jonathan Young
January 24, 2019
Service of car Brought the car in for service of the transmissions. Runs fine but now the left side of the car squeaks. Almost like brakes grinding. It wasn’t doing Brought the car in for service of the transmissions. Runs fine but now the left side of the car squeaks. Almost like brakes grinding. It wasn’t doing it before the service of the car More
by TheJoker0311
January 23, 2019
GREAT CUSTOMER SERVICE GREAT TEAM AT WINDWARD FORD, CUSTOMER SERVICE, PRICE,FRIENDLINESS, I WAS GIVEN THE COMPLETE DETAILS OF MY PURCHASE BEFORE CONTRACT WAS DONE, ALL MY QU GREAT TEAM AT WINDWARD FORD, CUSTOMER SERVICE, PRICE,FRIENDLINESS, I WAS GIVEN THE COMPLETE DETAILS OF MY PURCHASE BEFORE CONTRACT WAS DONE, ALL MY QUESTIONS WERE ANSWERED IN DETAIL SO I UNDERSTOOD, WHAT I WAS SIGNING More
by EKAHELE0
January 22, 2019
Service on time! The handling of my service was completed quickly and effortless, and got back to work in record time. I know my wife was surprised I was coming back, The handling of my service was completed quickly and effortless, and got back to work in record time. I know my wife was surprised I was coming back, we live approximately 30 miles from Kailua, so that's 60 miles round-trip. Mahalo More
by MUAINAJ
Employees Worked With
Unfortunately I do not recall the names of the service reps as he reviewed all which was covered, but the list was completely reviewed.
January 21, 2019
Great Team at Windward Ford The service team does a great job. They keep you informed as things are going on. Called to make sure I knew there would be a cost and double checked The service team does a great job. They keep you informed as things are going on. Called to make sure I knew there would be a cost and double checked to make sure what coverage I had on my car. Thank you. More
by THIRAM808
Employees Worked With
John at in the Sales Department and the nice lady who checks you out after service is complete., Jonathan Young
January 21, 2019
John in the service dept was great John was friendly and helpful and so was the woman checking me out after my airbag recall and detailing was completed. I will come back to detail my o John was friendly and helpful and so was the woman checking me out after my airbag recall and detailing was completed. I will come back to detail my other car. :) More
by 4DONNA59
Employees Worked With
John in service was great and so was the woman checking me out when my airbag recall and detailing was complete.
January 16, 2019
6 month checkup Service Everything went well as usual, We were there for an oil change and a 6 month check up. Kyle was very conscientious and our car was done in good Everything went well as usual, We were there for an oil change and a 6 month check up. Kyle was very conscientious and our car was done in good time. Kyle was very knowledgeable. He answered a question about our car that none of your employees have ever been able to answer. Good job Kyle. More
by EDEPAUL808
