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Windward Ford of Hawaii
Kailua, HI
959 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 959 reviews
February 10, 2019
Great service! The service rep was very helpful and friendly! The wait wasn't to long, Got the car back washed and clean even though it was raining. Overall Great s The service rep was very helpful and friendly! The wait wasn't to long, Got the car back washed and clean even though it was raining. Overall Great service! More
by F150WORLD2002
Verified CustomerEmployees Worked With
John Kurtelawicz
February 09, 2019
Courteous and Experieced John was very good, knowledgeable and professional. The lady at check (Mickey) was thorough and friendly. She prepared the paperwork quickly. Parts John was very good, knowledgeable and professional. The lady at check (Mickey) was thorough and friendly. She prepared the paperwork quickly. Parts department was able to answer my question without delay. More
by lou-oly
Employees Worked With
John in service. Mickey in the office
February 09, 2019
Courteous and knowledgable Brought my 2015 Mustang in for service and was kept informed of the progress. Very friendly staff and very caring. I will bring my car in again. Brought my 2015 Mustang in for service and was kept informed of the progress. Very friendly staff and very caring. I will bring my car in again. More
by MCKENZIEC001
Employees Worked With
Nick
February 08, 2019
Great service! I ordered the Ford Edge ST from the factory through Windward Ford and was one of the first in the state to get one. No other Ford dealership in Honol I ordered the Ford Edge ST from the factory through Windward Ford and was one of the first in the state to get one. No other Ford dealership in Honolulu would do that for me. Al Davis and the rest of the team got me the car I wanted at a fair price. More
by STM8RHI
February 07, 2019
Disappointed and rushed Poor quality of work regarding brand new windshield, hard water residue on entire windshield. Poor job of auto detailing even after second visit. Sta Poor quality of work regarding brand new windshield, hard water residue on entire windshield. Poor job of auto detailing even after second visit. Staff we were around is very friendly. More
by Edge2k18
February 07, 2019
Fast and Reliable They get the job done. Quick turn around. Friendly staff. I had a problematic vehicle that I serviced there and they figured it out where others coul They get the job done. Quick turn around. Friendly staff. I had a problematic vehicle that I serviced there and they figured it out where others could not. More
by MIRO0
Employees Worked With
Jonathan Young
February 06, 2019
excellent service and professionalism for the 30K on my F150 was excellent. I would definitely recommend this shop to other ford owners, even if they don't liv service and professionalism for the 30K on my F150 was excellent. I would definitely recommend this shop to other ford owners, even if they don't live on the windward side. More
by KEANU.KUNA
Employees Worked With
Mike?
February 06, 2019
Service was great. John did an excellent job in letting me know exactly what was going on and when the vehicle would be ready. Am happy with the vehicle and the service John did an excellent job in letting me know exactly what was going on and when the vehicle would be ready. Am happy with the vehicle and the service that has been provided. Although this doesn't take away from the good job service is doing, Windward Ford, might consider extending the shuttle service to Honolulu as it is sometimes difficult to get a ride back to town or a ride to pick up the vehicle. More
by KENNYENDO
Employees Worked With
John- service
February 06, 2019
professional Everyone involved with this dealership do a great job! My family has purchased at least 4 Ford's from this dealership. My F150 was leased and then pur Everyone involved with this dealership do a great job! My family has purchased at least 4 Ford's from this dealership. My F150 was leased and then purchased all with the seamless help of this dealership. I'm thankful they made everything easier than expected. I also use this dealership for needed maintenance. More
by BEAUMOODY.MYREALTOR
Employees Worked With
Christian Dilullo, Don Minnis
February 02, 2019
Great service They took the truck in on time and finished it sooner than they promised. The technician did a thorough inspection and service advisor was very court They took the truck in on time and finished it sooner than they promised. The technician did a thorough inspection and service advisor was very courteous. More
by 96744
Employees Worked With
Enriquez, Nicholas
