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Windward Ford of Hawaii
Kailua, HI
959 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 959 reviews
May 17, 2019
A Feeling of Aloha Our experience at Windward felt like we were talking and dealing with Family. Not once did we feel pushed or steered in any direction. Nohili (our sal Our experience at Windward felt like we were talking and dealing with Family. Not once did we feel pushed or steered in any direction. Nohili (our sales guy) was so easy to talk to and made our experience very good. More
by SERAFINDJR
Verified CustomerEmployees Worked With
Nohili Olivias, Don Minnis
May 15, 2019
computer service Fast, efficient, friendly service department. Easy access, Service done earlier than anticipated. They washed car after service completed. Scheduling Fast, efficient, friendly service department. Easy access, Service done earlier than anticipated. They washed car after service completed. Scheduling service was issue free and gave prompt access. More
by PAUHANA1
Employees Worked With
John (service Manager)
May 15, 2019
airbag recall Airbag recall , tpms sensor check diagnostics work done left had to go back light for airbag came on also diagnostic tpms sensor bad $385.00 way too Airbag recall , tpms sensor check diagnostics work done left had to go back light for airbag came on also diagnostic tpms sensor bad $385.00 way too high I bought sensor Ford genuine part $16.00 bought reprogrammer $17.00 did it myself $33.00 unreal cannot do any repairs there unless warranty work More
by TKIMOWILSON
Employees Worked With
JR Serna
May 14, 2019
I hope it was just a glitch. Return of vehicle took longer than necessary (days), expected phone call unreturned, long wait (no drivers) at vehicle pick up, and "nickle and dime" Return of vehicle took longer than necessary (days), expected phone call unreturned, long wait (no drivers) at vehicle pick up, and "nickle and dime" costs. More
by DAK2912
Employees Worked With
John
May 08, 2019
repair very professional service all round, from ordering part to day of service to final payment . Always kept informed of progress. Part ordered promptly. very professional service all round, from ordering part to day of service to final payment . Always kept informed of progress. Part ordered promptly. Issue rectified first time More
by Fred
Employees Worked With
John in servicing
May 07, 2019
Over priced service My radiator fan went out, resulting in my car over heating and my radiator cap flying off. I was in a hurry to tow the car in and take care of the is My radiator fan went out, resulting in my car over heating and my radiator cap flying off. I was in a hurry to tow the car in and take care of the issues and forgot I had coupons from Windward Ford. These coupons would have saved me over $100, but John wouldn't allow me to use them after the fact and of course didn't put a note in my service record when I brought it up. I'm unable to drive due to an ankle injury, so my wife picked up the car. I have spent thousand of dollars at Windward Ford and think is BS. Guess I will have to find another service center that cares more about my returning business than jacking me out of $100 dollars. I would think, since I had to pay over $500 out of pocket I would at least get a car wash. More
by Joel
Employees Worked With
997625 John Kurtelawicz
May 04, 2019
Super Fast Service John the service advisor was super friendly & knowledgeable! What I thought would be an all day appointment turned out to be just a two hour appointme John the service advisor was super friendly & knowledgeable! What I thought would be an all day appointment turned out to be just a two hour appointment. Definitely coming back for all future maintenance! More
by NIKKIKEAWE
Employees Worked With
John the sales advisor
May 04, 2019
Purchase new car Justin did the impossible and we were able to make a deal! Mahalo Nui Loa for helping me out of a bad situation. Best regards. Justin did the impossible and we were able to make a deal! Mahalo Nui Loa for helping me out of a bad situation. Best regards. More
by IMFATMAN20
Employees Worked With
Justin
May 01, 2019
Everyone went above and beyond to be helpful. I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily underst I was truly impressed with the professionalism and straight forward business approach I experienced with this dealership. I was able to easily understand both the process and financial details of our entire transaction. More
by VIERLING10
Employees Worked With
Other Employees :
Christian Dilullo, Don Minnis, Don Comeaux, Jonathan Young
April 30, 2019
Friendly Efficient Service John was so friendly while checking in our car. You rarely feel and see this... our local way. He knew exactly why we were there because of our ap John was so friendly while checking in our car. You rarely feel and see this... our local way. He knew exactly why we were there because of our appointment, repeated in detail our service requested and estimated the completion time with accuracy. Appreciate employees who take care of their customers. More
by Von123
Employees Worked With
John ?
