Windward Ford of Hawaii
Kailua, HI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Talk car, talk story, good time Nohili and Wayne, two good Braddahs. We talked story, even some kanikapila. Felt like sitting down and kicking it with good people. Ended up buying Nohili and Wayne, two good Braddahs. We talked story, even some kanikapila. Felt like sitting down and kicking it with good people. Ended up buying a car afterwards. More
Car Repair You gave me exactly what was wrong and what it would take and cost to repair. I had the opportunity to check around and everyone I talked to agreed You gave me exactly what was wrong and what it would take and cost to repair. I had the opportunity to check around and everyone I talked to agreed Windward Ford's assesment and cost were fair and right on. A lonaer was provided and all in all, a very pleasant experience. Mahalo More
New Ranger Friendly, professional, and knowledgable sales staff. We got the exact truck we wanted and the staff helped us get the payment within a workable range Friendly, professional, and knowledgable sales staff. We got the exact truck we wanted and the staff helped us get the payment within a workable range. Everyone was in a good mood and seriously cared that we left satisfied. Will definitely recommend to our Ohana and friends. More
Job well done In April I bought a new and a used car here. I picked up the permanent registration and license plates a couple of days ago. Customer service was exce In April I bought a new and a used car here. I picked up the permanent registration and license plates a couple of days ago. Customer service was exceptional as usual! I needed to obtain the keyless entry code for my used vehicle and the service department squeezed me in without an appointment. I was able to get that AND I referred a friend the night before who went that day and bought a brand new F-150. I'll always refer family and friends because the workers here are completely honest!!! More
Quick. Efficient. Helpful. We came looking for a nice vehicle to lease. We were met with exceptional service, treated professionally, and were able to lease a vehile we both enj We came looking for a nice vehicle to lease. We were met with exceptional service, treated professionally, and were able to lease a vehile we both enjoy. More
Fast, efficient and friendly staff For busy business owners like me where time is important Cutter came through with a no hassle, quick and easy buying experience. Price was very compe For busy business owners like me where time is important Cutter came through with a no hassle, quick and easy buying experience. Price was very competitive with no haggling involved. I will recommend Cutter to anyone looking for a Ford product. More
Successful Repair of Manufacturer Defect Service Advisor John was very personable, professional, concerned, persistent and willing to go the extra mile to insure that my car would be repaired Service Advisor John was very personable, professional, concerned, persistent and willing to go the extra mile to insure that my car would be repaired to my satisfaction. The first time the car was repaired according to Ford's instructions, the problem was not fixed, so John once again contacted Ford for further instructions. He continually followed up with me during the entire process and made sure that I had a free rental car both times while my car was being repaired. It appears that the defect has been corrected...I hope. Many thanks to John for his assistance. More
New lease Never leased a vehicle before. Don did an awesome job and the dealership worked with me on trading my old vehicle in and getting a great deal. Never leased a vehicle before. Don did an awesome job and the dealership worked with me on trading my old vehicle in and getting a great deal. More
Found the Problem I was able to get an appointment for the day after I called. Everyone was very professional when I turned my car in and within a few hours I was noti I was able to get an appointment for the day after I called. Everyone was very professional when I turned my car in and within a few hours I was notified as to why the passenger side door wouldn't open. More
Great welcome Just moved to Hawaii from a tour in Europe and needed a place to get the car(s) serviced. Made an appointment for 1100 and was greeted in a prompt and Just moved to Hawaii from a tour in Europe and needed a place to get the car(s) serviced. Made an appointment for 1100 and was greeted in a prompt and friendly manner. Quickly processed the car into the system. Work was done on time and no surprise charges. I will be back. More