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Windward Ford of Hawaii
Kailua, HI
960 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 960 reviews
August 08, 2019
Not High Pressure Don was nice and laid back, I still I’m waiting for the diagnostic report from the ServIce Dept. disappointed that they filled Car 1/8 full of Gas. Don was nice and laid back, I still I’m waiting for the diagnostic report from the ServIce Dept. disappointed that they filled Car 1/8 full of Gas. More
by LARRYWOODSTOCK
Verified CustomerEmployees Worked With
Don Comeaux
August 06, 2019
Generaly Good We were assured that we could keep our VA plates, as we did with each of the cars we leased from Cutter Ford. Now we are told that they do not have We were assured that we could keep our VA plates, as we did with each of the cars we leased from Cutter Ford. Now we are told that they do not have the registration for our car and therefore could not get the old plates. I do not understand any of this and it seems they should have checked everything before we left Windward Ford. More
by BARBARAAWO
Employees Worked With
it was the person that had us sign all of the paperwork that assured us that the plates would be taken care of!, Don Minnis
August 04, 2019
Recall service. I took my Ford Fusion in for a few recalls; The customer service was great! I got help with everything I needed, even got a rental car. Although upon I took my Ford Fusion in for a few recalls; The customer service was great! I got help with everything I needed, even got a rental car. Although upon receiving my vehicle back from the dealership I noticed one screw that wasn't re-installed so now my car makes a rattling noise coming from the passenger side dashboard every time I drive it, and I don't know where it goes. Please help! More
by MOISES.HERNANDEZ9669
Employees Worked With
John (I believe is the name) at service front desk.
August 03, 2019
First service on my new car! The first service on Thor, my new Ford Escape went so very well. Kyle was very professional and addressed the small issues I was having with the elect The first service on Thor, my new Ford Escape went so very well. Kyle was very professional and addressed the small issues I was having with the electronics. All checked out and I drove off the lot with a washed (thank you) vehicle. I am happy I chose the full service warranty. Mahalo Nui! More
by TUTUAFUVAI
Employees Worked With
Kyle (I think that was his name!) Very helpful.
August 02, 2019
Best Experience ever!!!! From beginning to end my experience was the best! I live on Maui and yet was able to get a great deal with my trade in and into a new F-150. But what From beginning to end my experience was the best! I live on Maui and yet was able to get a great deal with my trade in and into a new F-150. But what sets them apart is the customer service, they genuinely treat you like family...and this is before I signed the dotted line. The internet sales Manager Matt was helpful and provided options and links to possible vehicles I was interested in, based on my few request. Then once settled with that and price, I set an appointment to test drive and sign. I then met with Wayne who went out of his way to view other trucks even tho the paper work was setup for me to sign a specific one, he pulled trucks in and out to allow me to test drive other models. Then, even tho I came with a preapproval, the finance manager took time out of his way to still find the best rates for my loan. He was informative and gave some great advice. I’ve never experienced such attention, understanding and consideration to what my needs and budget was. I can guarantee a lifetime customer form here on out. More
by AManoa
August 01, 2019
Awsome By far the best service I had from a dealership...and hands down a good deal I had.i would recommend windward Ford to other people By far the best service I had from a dealership...and hands down a good deal I had.i would recommend windward Ford to other people More
by RANMIY2
Employees Worked With
Justin frederickson, Don Minnis
July 27, 2019
great service I went in there with really bad credit and they still helped me finance a car. I even messes up when I wasnt answering the bank to do a customer appli I went in there with really bad credit and they still helped me finance a car. I even messes up when I wasnt answering the bank to do a customer application and the salesman, Wayne contacted me to get me to do it before I had to return the car. They helped walk me through the process which was nice. More
by KIMRHIANNON
July 26, 2019
Excellent service. Took my vehicle in for service and was very happy with the whole experience. I'll be back when my car needs servicing or repair. Took my vehicle in for service and was very happy with the whole experience. I'll be back when my car needs servicing or repair. More
by GARYKARR
Employees Worked With
John Kurtelawicz
July 24, 2019
good service Because of Kyle, I had a good service visit to Windward Ford. You are lucky to have him. Not because of Kyle but I didn't appreciate getting my car ba Because of Kyle, I had a good service visit to Windward Ford. You are lucky to have him. Not because of Kyle but I didn't appreciate getting my car back with black on the rugs in the back seat and on the doors. Kyle has promised to take care of this and HE is the ONLY reason I'll come back to Windward Ford. More
by PALTONN
Employees Worked With
Kyle
July 23, 2019
Excellent Very pleased with Windward Ford service. Highly recommend. They advisors are extremely friendly and accommodating to my schedule. They do a great Very pleased with Windward Ford service. Highly recommend. They advisors are extremely friendly and accommodating to my schedule. They do a great job and really want you to be happy. More
by KVANRIPER
Employees Worked With
Service advisors
