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Windward Ford of Hawaii
Kailua, HI
960 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 960 reviews
October 18, 2019
Shop around I may just be sheltered from the harsh realities of repair costs, but I absolutely cannot believe that air conditioning and brakes repair would cost o I may just be sheltered from the harsh realities of repair costs, but I absolutely cannot believe that air conditioning and brakes repair would cost over $3,600. After talking to my friends about the work that was done, I felt more and more like I was ripped off. Lesson learned for sure - next time I will shop around. The silver lining is that I got to see Tai, a lot attendant that has been there forever, he always makes me feel at home and like a valued customer :) More
by moani75
Verified CustomerEmployees Worked With
Tai
October 18, 2019
Rocky start but decent ending My Escape has been in the dealership 3X since July 2019 and FINALLY...the problem was fixed. I am very grateful that Kyle is now working at Windward, My Escape has been in the dealership 3X since July 2019 and FINALLY...the problem was fixed. I am very grateful that Kyle is now working at Windward, he knows how clients should be treated and is great at communicatiion THANK YOU FOR HIRING HIM! I think after your service department realized the liability of letting me leave your dealership with failing brakes, they stepped up the service and got the repairs done. I thank JR for calling me and explaining the repair process and what changes to expect. So far.....the brakes are working. NO ONE should ever have to go through what I went through to get my brakes fixed. More
by PALTONN
Employees Worked With
Kyle
October 14, 2019
Oil Change Saturday AM oil change. Fit me in without an appointment. Waited for an hour and a half which is below average for an oil change. Still I appreciated Saturday AM oil change. Fit me in without an appointment. Waited for an hour and a half which is below average for an oil change. Still I appreciated them fitting me in. More
by PABLOFLOYD
Employees Worked With
Service Dept
October 08, 2019
Happy Customer! It as like being "home" first class treatment from the moment I arrived and waited for the mechanics to diagnose and "fix" my problem quickly! It as like being "home" first class treatment from the moment I arrived and waited for the mechanics to diagnose and "fix" my problem quickly! More
by THEMIKEBUCKSHOW
October 07, 2019
Service center was excellent They always do quality work in a short time. I will drop my truck off expecting to get it back much later in the day, these guys will have my truck do They always do quality work in a short time. I will drop my truck off expecting to get it back much later in the day, these guys will have my truck done within a couple hours so I’m always stoked More
by JAKEKIYO
Employees Worked With
Service guys
October 04, 2019
Windward Ford Service They did such a great job! Kyle called me everyday to make sure I was updated on the whereabouts of my vehicle. He also quickly put me in a rental, an They did such a great job! Kyle called me everyday to make sure I was updated on the whereabouts of my vehicle. He also quickly put me in a rental, and caught problems with my car that were covered by my warranty to prevent me from having to come back again. They were great! More
by RU3
Employees Worked With
Kyle
October 03, 2019
35,000-mile checkup The 35,000-mile checkup went in a timely manner. I was told that all checked out fine (as I anticipated), but was warned that the transmission fluid The 35,000-mile checkup went in a timely manner. I was told that all checked out fine (as I anticipated), but was warned that the transmission fluid would need changing in the near future. When I learned that there would be no warning indicator for that, I asked to have the change done on the spot and was serviced cheerfully and promptly. More
by sukeydesigns
Employees Worked With
Service Advisor Kyle Piercy, Receptionist/Cashier (name?)
October 03, 2019
F-150 Dream Truck A big mahalo to the team at Windward Ford for helping me secure my dream truck with minimal hassles and BS. I really appreciated the efficient process A big mahalo to the team at Windward Ford for helping me secure my dream truck with minimal hassles and BS. I really appreciated the efficient process. More
by DISCRETIONARYMATTERS
Employees Worked With
Talar , Don Minnis
October 02, 2019
Service at maintenance center Service was done promptly and service writer John conducted things professionally. He gave me an estimated completion time of 2 hrs for an oil change Service was done promptly and service writer John conducted things professionally. He gave me an estimated completion time of 2 hrs for an oil change and "the works" service which was completed inside the estimate. No problems. More
by SMV1
Employees Worked With
John
October 02, 2019
My new "go to" for Vehicles. Mahalo Windward FORD! Great staff, mellow environment. I felt at ease throughout the buying process. I couldn't be happier with choosing Windward Ford over the other 2 Ford Great staff, mellow environment. I felt at ease throughout the buying process. I couldn't be happier with choosing Windward Ford over the other 2 Ford dealers. My family will be back next year for a new vehicle again (wife's car). I will certainly recommend Windward Ford to my friend's and family. Mahalo and Aloha! More
by Mikioi
