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Windward Ford of Hawaii
Kailua, HI
960 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 960 reviews
November 27, 2019
Excellent service, thanks! I got there at 1pm. Four tires were replaced within an hour and a half. Cheers! So fast no wasting time. I was very happy. I got there at 1pm. Four tires were replaced within an hour and a half. Cheers! So fast no wasting time. I was very happy. More
by masamiteraoka
Verified CustomerEmployees Worked With
John Kurtelwicz, the customer service person and the woman at auto part department.
November 27, 2019
High quality and well informed I brought my 2014 Ford Focus in for a recall item and the service was done with high quality and I was always kept informed of the progress! I brought my 2014 Ford Focus in for a recall item and the service was done with high quality and I was always kept informed of the progress! More
by Pritndave
Employees Worked With
JR Serna
November 27, 2019
The Best Small Ford Dealership On The Planet Like the title says, Winward Ford is by far the best small Ford Dealership on the planet!! They possess great leadership along with elite level servic Like the title says, Winward Ford is by far the best small Ford Dealership on the planet!! They possess great leadership along with elite level service by all working personnel. Also, to find out that I get a lifetime powertrain warranty, it was the icing on the cake for me!! More
by CARY.MASHIBA
November 26, 2019
Excellent service Service was great. They kept me informed about the recall on the truck. They explained about the parts and why it was taking so long. Service was great. They kept me informed about the recall on the truck. They explained about the parts and why it was taking so long. More
by JIG505
Employees Worked With
Justin and the parts director, Don Minnis
November 25, 2019
Oil change It was quick and the staff was very friendly. Highly recommend getting service done here. I always bring my car here for service, they’re always great It was quick and the staff was very friendly. Highly recommend getting service done here. I always bring my car here for service, they’re always great. More
by Ang
Employees Worked With
JR Serna
November 22, 2019
Easiest, fastest & friendliest. fabulous from setting appointment to picking up car & cashier. All around great experience. I am thankful I took my car to Windward ford. I will alwa fabulous from setting appointment to picking up car & cashier. All around great experience. I am thankful I took my car to Windward ford. I will always service here. More
by TAMTAMT3
Employees Worked With
Didn't get persons name at service desk, during pick up. Very helpful. & cashier as well, such a kind and sweet lady. Wish I got their names to make it more personal., JR Serna, Jonathan Young
November 20, 2019
Good customer service ( John the service guy) John is very fast and good customer service and very friendly . I’m very happy with the service I’ll recommended this place to anyone John is very fast and good customer service and very friendly . I’m very happy with the service I’ll recommended this place to anyone More
by selenepale@icloud.com
Employees Worked With
John
November 14, 2019
No pressure stress free purchase Wayne and Edy was awesome. Didn’t know that my new Flex had so many features. Wayne was very knowledgeable on how to fully experience my new car. Wayne and Edy was awesome. Didn’t know that my new Flex had so many features. Wayne was very knowledgeable on how to fully experience my new car. More
by JTIPOSO65
November 13, 2019
Unexpected great service Brought my car in 30 min early and they guys took it in right away. Finished just after 9am which was my actual scheduled time. Awesome Brought my car in 30 min early and they guys took it in right away. Finished just after 9am which was my actual scheduled time. Awesome More
by CREWCHIEF808
November 13, 2019
Another amazing experience at Windward Ford!!! As always Windward Gord delivers TOP NOTCH Customer service! Always friendly and professional as well as accommodating. I love this dealership. Best As always Windward Gord delivers TOP NOTCH Customer service! Always friendly and professional as well as accommodating. I love this dealership. Best one on island! More
by DWR762007
Employees Worked With
Service dept.
