Windward Ford of Hawaii

Ford Edge AC We had an issue with the 2013 Edge Ac pumping out hot air on the left side and rear vents while the right side put out cold air. Windward Ford mechs We had an issue with the 2013 Edge Ac pumping out hot air on the left side and rear vents while the right side put out cold air. Windward Ford mechs found leaking line and o-rings. Some parts in stock, the line needed to be ordered. The car was returned an written up as fixed. At a later date the Service manager John notice an inaccuracy regarding the paperwork. John called and explained that he owed us the remaining work. Work was completed ASAP which was very appreciated. More

Service department was on it! Everyone was helpful and easy to talk to service department was on it and took care of my issues after two visits they got it done from the ford pas Everyone was helpful and easy to talk to service department was on it and took care of my issues after two visits they got it done from the ford pass to my tonneau cover mahalo guys! More

First Time Using a Car Dealer I was in a situation where we were moving and couldn't bike to work from our new location, so I needed a vehicle fairly quickly but that was affordabl I was in a situation where we were moving and couldn't bike to work from our new location, so I needed a vehicle fairly quickly but that was affordable, dependable, and met my expected needs for the next few years. I searched online for most dealers on the island, checked the on-base resale lots, and looked at various types of vehicles and options. I contacted Windward Ford via their website about two used vehicles (a Fiesta and a Fusion) that were in my price range and in good quality. They contacted me almost immediately and I was able to go in to check out the vehicles in person. Up to this point, I had only ever bought cars off of family members, so this was my first dealership experience and it was excellent. Due to work on the house we were in, we were out with a dog and our two parrots and couldn't go back for a while and the team at the dealership were not only accommodating but gave our animals water and seemed to appreciate our little zoo visit. After a quick sit in each vehicle and a test drive of the Fusion, it was pretty clear the Fusion was the best option for me in cost and quality on the Windward side. They were willing to help me get to a monthly price I could afford and fielded every possible question I had from the initial sit down, through the paperwork signing, and after closing out. Overall, this was a very good experience for me and I haven't had any issues with my Fusion over the past month. Thank you to Windward Ford for making the car buying experience less stressful than I had expected and tolerating our crazy, animal-riddled visit to your dealership. More

Clarke F150 Justin is a very knowledgeable sales associate. He was able to get us in the exact truck we were looking for. Entire process was easy and stress free Justin is a very knowledgeable sales associate. He was able to get us in the exact truck we were looking for. Entire process was easy and stress free. Christian in financing did an excellent job explaining everything and setting us up with our extended warranty and maintenance package. More

Service is great! Service was great. Check in was easy and got an explanation and my truck was done within an hour. Totally liked the work or services done. Service was great. Check in was easy and got an explanation and my truck was done within an hour. Totally liked the work or services done. More

Always great service! John is an awesome service guy! Great personal greeting as soon as I arrive. He listened to all of my concerns n patiently answered my questions. He g John is an awesome service guy! Great personal greeting as soon as I arrive. He listened to all of my concerns n patiently answered my questions. He gave a detailed review of the service m findings and told me what the next steps were. Love Windward Ford! More

Great service from the team at Windward Ford They were very helpful and did not try to force more products on me, at the time of purchase. Would definitely recommend them to friends and family . They were very helpful and did not try to force more products on me, at the time of purchase. Would definitely recommend them to friends and family . More

Awesome and Amazing Kailua Ford dealership was amazing. The customer service I received from the moment I got to the dealership to driving off the lot in my new truck was Kailua Ford dealership was amazing. The customer service I received from the moment I got to the dealership to driving off the lot in my new truck was exceptional. More

AWSOME CUSTOMER SERVICE John SERVICE Desk is very informative, helpful. I appreciate All The Goid People I Have Got To Make Friends With Especially Miki Cashier Supervisor, I John SERVICE Desk is very informative, helpful. I appreciate All The Goid People I Have Got To Make Friends With Especially Miki Cashier Supervisor, I am very Greatful for there time to service my car. More

Awesome experience!! Loved my experience purchasing a vehicle thru Windward!! Great place to check out! And wonderful selection of used and new vehicles! Would recommend Loved my experience purchasing a vehicle thru Windward!! Great place to check out! And wonderful selection of used and new vehicles! Would recommend to anyone looking to buy! More