Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Windward Ford of Hawaii
Kailua, HI
960 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 960 reviews
August 14, 2021
This is a great place to shop for a used or new car… They were not pushy… Hoku was caring and helped me to view several cars that might fit my needs. I was able to find just what I needed and the process t were not pushy… Hoku was caring and helped me to view several cars that might fit my needs. I was able to find just what I needed and the process to purchase the car was smooth. More
by Maile
Employees Worked With
Carl Hoku Zuttermeister, Don Minnis
July 25, 2021
This is the second vehicle I've purchased from WINDWARD FORD. Bill has been professional and friendly. Understanding of current markets and my needs. The relaxed atmosphere doesn't put pressure to have FORD. Bill has been professional and friendly. Understanding of current markets and my needs. The relaxed atmosphere doesn't put pressure to have to buy anything. As all major purchases go, you still need to go in armed with the right information. More
by EHF
Employees Worked With
Bill Cousino, Don Minnis
July 19, 2021
Hoku the sales representative was outstanding. Don the finance representative was amazing. Michelle contact me first and was very helpful and pleasant. 5 out of 5 with Windward Ford. Highly recommend for finance representative was amazing. Michelle contact me first and was very helpful and pleasant. 5 out of 5 with Windward Ford. Highly recommend for anyone looking for a new or used vehicle More
by QUANDRE
Employees Worked With
Hoku Zuttermeis, Don Minnis
March 20, 2021
Last month I bought a 2018 Ford Fieata ST and it has been a NIGHTMARE!! Not only did I have to wait TWO WEEKS after signing for the car to actually be able to take the car home because it had airbag lights o a NIGHTMARE!! Not only did I have to wait TWO WEEKS after signing for the car to actually be able to take the car home because it had airbag lights on and couldn't g see the part. They took their sweet time paying off my car loan for the car I traded in. On top of that it didn't have registration, safety, or recon. They had to strip the tint on my car that it had when they sold it to me for it to be legal and then refused to retint it. The BEST part is that the check engine light came on less than 24 hours after I was able to take the car home. It's now back in the shop and has been there since Tuesday and still hasnt passed recon or safety. Don is hands down the absolute slowest person to go through finance with. Save yourself the time and go to the other Ford dealerships on island. More
by Joseph Laurain
Employees Worked With
Danielle Hunt, Don Minnis, Jonathan Young
December 23, 2020
I will never go back!! JR was so unprofessional!!! I heard him cussing at a customer! He got in the customers face like he was going to do something! heard him cussing at a customer! He got in the customers face like he was going to do something! More
by Unclefuzzhead
Employees Worked With
JR Serna
December 04, 2020
Although I found a truck at a different dealership, Hoku did an excellent job helping me with a truck. I give him 5 stars for a excellent experience I would shop there again. did an excellent job helping me with a truck. I give him 5 stars for a excellent experience I would shop there again. More
by Les
Employees Worked With
Hoku
August 31, 2020
This is my second vehicle purchase from Windward Ford. Mr. Al Davis is a courteous and friendly professional. I highly recommend him and Windward Ford! Mr. Al Davis is a courteous and friendly professional. I highly recommend him and Windward Ford! More
by natsuow
Employees Worked With
December 28, 2019
Excellent service from JR and the car techs at Windward Ford They found my vacuum leak and a intermittent bad ignition coil on #5 cylinder causing rough idle and bad gas mileage. Returning when parts come in fo They found my vacuum leak and a intermittent bad ignition coil on #5 cylinder causing rough idle and bad gas mileage. Returning when parts come in for my 19 yr. Ford Escape, getting new spark plugs, & ignition coils. Should run like new again. JR Serna gave us VERY GOOD customer service letting us know what our options were. More
by CHARLIE.ENG
Verified CustomerEmployees Worked With
JR Serna
December 27, 2019
Regular Servicing The employees in the service department have been very helpful... They let you know ahead of time what you should know the next time you service your The employees in the service department have been very helpful... They let you know ahead of time what you should know the next time you service your car... They are prompt and helpful in your needs. More
by SANDRAMRITZ
Employees Worked With
JR Serna
