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Windward Ford of Hawaii
Kailua, HI
960 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 960 reviews
December 15, 2021
Great experience, not pushy, respectful and good to our kiddos as well. This was our first dealership and our last, very fair and the main reason we returned was because of the salesman R. Austin! kiddos as well. This was our first dealership and our last, very fair and the main reason we returned was because of the salesman R. Austin! More
by RE
Employees Worked With
R Austin , Don Minnis
December 14, 2021
The fiance and I were here and purchased a vehicle very pleased, Austin was very professional and straight forward, he made the process painless and comfortable. That is hard to say of most places. We are pleased, Austin was very professional and straight forward, he made the process painless and comfortable. That is hard to say of most places. We are very pleased with the level of service and professionalism. Don was also very helpful and friendly. Huge Mahalo to the team here. 🤙 More
by Keelymthomas
Employees Worked With
R. Austin Butler, Don Minnis
December 10, 2021
Windward Ford sold me a lemon and turned their backs on me. I bought a van site unseen from a neighboring island convid made availability and viewing very difficult. I trusted salesman Austin’s word that I me. I bought a van site unseen from a neighboring island convid made availability and viewing very difficult. I trusted salesman Austin’s word that I was purchasing a well running vehicle with ac. What I received was a vehicle with electrical tape holding on trim locks that don’t work check engine light came on and van broke down. I sent Windward Ford $14,000 plus shipping and fees and they sent me a piece of junk the van is broken down and I’ve driven it less than 3000 miles all they care about is money I made the mistake of buying something and signing a “as is” document it should be illegal to lie about things and take peoples money but Windward Ford made a business out of it More
by Jsocks1186
Employees Worked With
Austin, JR Serna
December 05, 2021
Service was fast and easy. From setting up the appointment to dropping vehicle off and pickup. Best service center on the island. appointment to dropping vehicle off and pickup. Best service center on the island. More
by wanders_novel.0b
Employees Worked With
Lady at outside service counter. Sorry I forgot her name.
November 23, 2021
The overall experience was upgraded when they started on early and finished early. Then information involved with work done answered questions before it was asked. With all that said, I'll be back! Maha early and finished early. Then information involved with work done answered questions before it was asked. With all that said, I'll be back! Mahalos More
by 55cjFive
Employees Worked With
Al service employees
October 28, 2021
Very quick service turnaround time! Dropped off my vehicle for servicing and a recall at 9:00am and was promised a 1:00pm pick up time for my services, but received my call about 11:15am that my vehic vehicle for servicing and a recall at 9:00am and was promised a 1:00pm pick up time for my services, but received my call about 11:15am that my vehicle was ready for pick up! More
by Erock808
Employees Worked With
Jaime Serna Jr.
