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Windward Ford of Hawaii
Kailua, HI
1,023 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,023 reviews
August 01, 2024
Treatment and price is completely lacking from previous owners. The previous service team and ownership was great to work with. owners. The previous service team and ownership was great to work with. More
by dnlbangs23
Verified CustomerEmployees Worked With
July 03, 2024
Friendly service tech, quick new appt schedulers. Shuttle service available, service went well. Hopefully management can get the service technician some new service garages so that can do much more b Shuttle service available, service went well. Hopefully management can get the service technician some new service garages so that can do much more but their great! More
by lokex5
Employees Worked With
June 25, 2024
Excellent customer service! Prices for a dealership are reasonable. Appointments are available in a reasonable timeframe. . Prices for a dealership are reasonable. Appointments are available in a reasonable timeframe. . More
by pablopalmsprings
Employees Worked With
June 25, 2024
I've gotten 2 texts from Windward Ford asking for a review... welp. Here you go! Although I have names, dates, and conversations miticulously documented, I'll omit them for ease of reading. We b review... welp. Here you go! Although I have names, dates, and conversations miticulously documented, I'll omit them for ease of reading. We bought a brand new 2023 Bronco. Nearly 100K out the door (91K). The roof rack was damaged, and we called the DAY we brought it home. Long story short, nearly a YEAR later, countless phone calls with a multitude of people here, and it is still not fixed. Most recently, following up yet again, we informed them we are moving islands and that this needs to happen now, not getting this handled wss no longer acceptable. Our ability for offering patience was now LONG gone. They knew the time frame we were leaving, The exact date actually. Over a months time containing many follow up calls and promises of a call back from enployees and managers alike (never received); we finally got a call a few days before it's shipping date...they call to schedule the repair... for the day it's going off island. To say we are disgusted with this place is a VAST understatement. I am now on Kauai with a still damaged vehicle, and other warranty work that was supposed to happen at the same time as the rack. HORRIBLE EXPERIENCE. More
by Ghisetti
Employees Worked With
The entirety of the company
June 22, 2024
Excellent sales representative Austin Went out of his way to make the lighting truck sale possible. I hope he got refunded for charging my truck since windward ford dealer is unable to keep there chargin way to make the lighting truck sale possible. I hope he got refunded for charging my truck since windward ford dealer is unable to keep there charging equipment fine tuned. Thanks again Austin for your professional help. 😎 More
by marquez.j69
June 21, 2024
Guy Mello took great care of me. Awesome customer service. Thank you Braddah Guy and salesman Joshua for helping me out. I will definitely recommend you guys to friends and family. A Awesome customer service. Thank you Braddah Guy and salesman Joshua for helping me out. I will definitely recommend you guys to friends and family. Aloha More
by correa6885
Employees Worked With
June 21, 2024
Will of Windward Ford Service was very pleasant to deal with on phone when making an appointment to correct a manufactory recall issue. When dealing with him in person at the appointment time, was friendl with on phone when making an appointment to correct a manufactory recall issue. When dealing with him in person at the appointment time, was friendly, personable and helpful. He delivered my vehicle as promised and also made sure to explain the work done under the recall. More
by hscogg9129
Employees Worked With
Will
June 17, 2024
Will was amazing! Not only was I able to get the appointment time that I wanted, but he also assured me that my car would be taken care of quickly. He delivered! My Not only was I able to get the appointment time that I wanted, but he also assured me that my car would be taken care of quickly. He delivered! My truck had to go in for a recall issue, but they also did a quick check on other items with my vehicle. They advised me of some potential issues, and recommended a follow up service. They are very nice here! More
by kmkratschmer
Employees Worked With
Will Soong
