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Windward Ford of Hawaii
Kailua, HI
1,023 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,023 reviews
August 08, 2024
Service center is OK, but dealer (and Ford) make it nearly impossible to use or gain or reset Ford Pass Reward Points with a Safety Check, and dealer's parts department refuses to sell parts that w nearly impossible to use or gain or reset Ford Pass Reward Points with a Safety Check, and dealer's parts department refuses to sell parts that will use, add to, or reset points. Is it all a scam? More
by BOB
Verified Customer
August 08, 2024
I can't say enough kind and appreciative words with regards to my experience with Dora my sales associate. This was definitely months in the making for me to make the decision on the Explorer ST I boug regards to my experience with Dora my sales associate. This was definitely months in the making for me to make the decision on the Explorer ST I bought from her. Patience, professionalism, and willingness to help me walk out the door with a purchase I knew I had made on my own terms and she was just there to facilitate the experience. I don't have a single negative thing to say. Pressure free decision, and as long as Dora is there I'd happily come back for another vehicle with Windward Ford. Also, shout out to the service manager for actually taking time out of his schedule to explain some features about my car and the warranty expectations. Really helpful for immediate decisions I made and long term scenarios you just have to prepare for appropriately. Thanks to everyone at Windward Ford, especially Dora! More
by jmacilu7
Employees Worked With
Dora Ferreira
August 08, 2024
I came in first thing in the am with a battery problem-- no appointment. Windward Ford was able to diagnose it, fit me in the schedule, and get me on the road within 2 hours! no appointment. Windward Ford was able to diagnose it, fit me in the schedule, and get me on the road within 2 hours! More
by LOUISESOUTH
Employees Worked With
August 07, 2024
Get there early and you’ll be in and out with asome of the best customer service the best customer service More
by chrisspann
Employees Worked With
August 05, 2024
Great staff. While the electrical problem reason was not found, the service department did a long search for the issue. The SUV works as it should without proble While the electrical problem reason was not found, the service department did a long search for the issue. The SUV works as it should without problems at this time. The technicians also kept me informed of their work. More
by DonJ
Employees Worked With
Will Soong Service Dept.
August 05, 2024
Dealership did an excellent job servicing my vehicle. Service and oil change was completed in a day altering me to pick up my vehicle before close of business. Team was friendly and very knowledgeable re Service and oil change was completed in a day altering me to pick up my vehicle before close of business. Team was friendly and very knowledgeable regarding my vehicle. Great job!!! More
by Dagstarr
August 03, 2024
The salesmen were all very professional and courteous. I am very satisfied with my experience at Windward Ford. Thank you guys. I am very satisfied with my experience at Windward Ford. Thank you guys. More
by jonahpaty79
August 02, 2024
Austin was amazing. Very helpful, no pressure felt to purchas a vehicle. Felt as if we've known him for a while. Very helpful, no pressure felt to purchas a vehicle. Felt as if we've known him for a while. More
by lowgallucci.andrew
August 02, 2024
Always great service and a lot of team work goes into that. I have tried the other dealer for service and I really prefer Windward for their kind customer service that is sincere and doest’t feel ‘corpor that. I have tried the other dealer for service and I really prefer Windward for their kind customer service that is sincere and doest’t feel ‘corporate’. Plenty of Aloha at Windward Ford service Dept. for both the customers and for each other / all their teamwork shines through. More
by CARRIEJ808
Employees Worked With
Will at the Service Dept.
