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Windward Ford of Hawaii
Kailua, HI
1,000 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe
At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end.
Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,000 reviews
June 25, 2024
Excellent customer service! Prices for a dealership are reasonable. Appointments are available in a reasonable timeframe. . Prices for a dealership are reasonable. Appointments are available in a reasonable timeframe. . More
by pablopalmsprings
Employees Worked With
June 25, 2024
I've gotten 2 texts from Windward Ford asking for a review... welp. Here you go! Although I have names, dates, and conversations miticulously documented, I'll omit them for ease of reading. We b review... welp. Here you go! Although I have names, dates, and conversations miticulously documented, I'll omit them for ease of reading. We bought a brand new 2023 Bronco. Nearly 100K out the door (91K). The roof rack was damaged, and we called the DAY we brought it home. Long story short, nearly a YEAR later, countless phone calls with a multitude of people here, and it is still not fixed. Most recently, following up yet again, we informed them we are moving islands and that this needs to happen now, not getting this handled wss no longer acceptable. Our ability for offering patience was now LONG gone. They knew the time frame we were leaving, The exact date actually. Over a months time containing many follow up calls and promises of a call back from enployees and managers alike (never received); we finally got a call a few days before it's shipping date...they call to schedule the repair... for the day it's going off island. To say we are disgusted with this place is a VAST understatement. I am now on Kauai with a still damaged vehicle, and other warranty work that was supposed to happen at the same time as the rack. HORRIBLE EXPERIENCE. More
by Ghisetti
Employees Worked With
The entirety of the company
June 22, 2024
Excellent sales representative Austin Went out of his way to make the lighting truck sale possible. I hope he got refunded for charging my truck since windward ford dealer is unable to keep there chargin way to make the lighting truck sale possible. I hope he got refunded for charging my truck since windward ford dealer is unable to keep there charging equipment fine tuned. Thanks again Austin for your professional help. 😎 More
by marquez.j69
Verified CustomerJune 21, 2024
Guy Mello took great care of me. Awesome customer service. Thank you Braddah Guy and salesman Joshua for helping me out. I will definitely recommend you guys to friends and family. A Awesome customer service. Thank you Braddah Guy and salesman Joshua for helping me out. I will definitely recommend you guys to friends and family. Aloha More
by correa6885
Employees Worked With
June 21, 2024
Will of Windward Ford Service was very pleasant to deal with on phone when making an appointment to correct a manufactory recall issue. When dealing with him in person at the appointment time, was friendl with on phone when making an appointment to correct a manufactory recall issue. When dealing with him in person at the appointment time, was friendly, personable and helpful. He delivered my vehicle as promised and also made sure to explain the work done under the recall. More
by hscogg9129
Employees Worked With
Will
June 17, 2024
Will was amazing! Not only was I able to get the appointment time that I wanted, but he also assured me that my car would be taken care of quickly. He delivered! My Not only was I able to get the appointment time that I wanted, but he also assured me that my car would be taken care of quickly. He delivered! My truck had to go in for a recall issue, but they also did a quick check on other items with my vehicle. They advised me of some potential issues, and recommended a follow up service. They are very nice here! More
by kmkratschmer
Employees Worked With
Will Soong
June 16, 2024
Last minute purchase for a vehicle on a Sunday. Josh was outstanding very friendly and answered all question. We recommend him to a friend and they purchased a vehicle the same week. Josh was outstanding very friendly and answered all question. We recommend him to a friend and they purchased a vehicle the same week. More
by ronfosnock
Employees Worked With
Josh
June 15, 2024
Smooth, kind, excellent service from everyone at the dealership. Austin was so easy to work with and shepherded me though the whole process. Thank you so much! I love my Bronco Sport. dealership. Austin was so easy to work with and shepherded me though the whole process. Thank you so much! I love my Bronco Sport. More
by jenshinto
