Winchester Mitsubishi
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 891 reviews
This place is a scam avoid them The worst experience ever, called & informed Dennis that I already have my auto draft check from my credit union & don't need any finance from them th The worst experience ever, called & informed Dennis that I already have my auto draft check from my credit union & don't need any finance from them though they have offered. After a long commute, did the test drive. They have added extra fees other than the dealer & DMV. $500 for shipping & $600 for multi point inspection. I told them that I am not paying for shipping neither an inspection that they did not even do. After a long back & forth including walking out of the dealership twice they have chased me & agreed to wave those fees. Finally, they brought me a credit check report form to fill with my information, social security & signature. I have asked them why should I fill this form, answers were: We will not run your credit, this is in order to pay your taxes for the DMV, this is the only form we have & this is according to criminal act of VA. Refused to sign it, they brought their big buss finally, start to yell and curse the F word, asked them to let me go. Wasted my time, this place is a scam avoid them. More
LIARS! Wanted to be certain A-1 would accept our offer which was lower than their asking price, (maximum $3,200) on a vehicle before we came over with the ca Wanted to be certain A-1 would accept our offer which was lower than their asking price, (maximum $3,200) on a vehicle before we came over with the cash to buy the vehicle. They assured us IN WRITING (per my request), and then when we came over with the money, the salesman ("Wally", who is the typical used car salesman personified), told my husband that would not be possible. DONE! Stay away from WALLY AND THIS USED CAR PLACE BECAUSE THEIR WORD MEANS NOTHING! More
BUYER BEWARE On 3/20 I reached out to A1 Auto in regards to a 2005 Nissan Murano, I was told on the phone by Katie Johnson that the price was $4,995. After days of On 3/20 I reached out to A1 Auto in regards to a 2005 Nissan Murano, I was told on the phone by Katie Johnson that the price was $4,995. After days of "repairs" and "inspections" we arrive to purchase the vehicle on 3/23. We met with Christa Pellott. Christa avoided showing us a price break down of the deal. When she finally did the sales price of the vehicle was changed to $6,995. Christa claimed the $2,000 extra was what the finance company (Credit Acceptance Corporation) decided the price of the car should be. I wasn't comfortable with that so I left and contacted the finance company, I spoke with Alexis at 1800-634-1506, who informed me that they do not determine the sales price or charge any additional fees. The ONLY charge from the finance company is the finance charge itself (APR). When I contacted A1 in regards to the deception I spoke with a "manager" Scott Henderson who again lied to me by stating the $2,000 came from "fees" they incur from Credit Acceptance Corporation. Scott refused to provide a breakdown of said fees incurred on the specific vehicle we were looking to purchase. He then asked me repeatedly if I intended to purchase the vehicle from them or not. More
WILL RIP YOU OFF This dealership will RIP YOU OFF! They increased the sale price of the vehicle to "offest" the trade-in value, failed to give me the USAA TrueCar disc This dealership will RIP YOU OFF! They increased the sale price of the vehicle to "offest" the trade-in value, failed to give me the USAA TrueCar discound of $250, all forcing me to pay an extra $175 in sales tax, and told a few lies to justify their accounting. I purchased a vehicle here from Scott Henderson and the General Manager Adam Ghali. DO NOT TRUST THEIR MATH OR THEIR LIES. More
Where do I start We had a really bad experience with this company. Test drove 2 cars that had major problems. 3rd car seemed to be in great shape,but they would not pr We had a really bad experience with this company. Test drove 2 cars that had major problems. 3rd car seemed to be in great shape,but they would not produce the carfax. We were never told the actual price of the 3rd vehicle. After asking them several times for a price. They finally came over to us with a contract to sign. The down payment went up 3 times yesterday. And the payment went up 3 times as well. When we told them NO DEAL they told us that we waisted their time. I totally lost it on them. They are liars. Please do your homework and have a mechanic look over your car BEFORE u sign anything. The first 2 cars that we test drove were never repaired. They were put back out on the lot for sale. These people are cold hearted. Karma is a butch and I truly hope t b e karma train stops at their front door. TOOT TOOT..STAY AWAY PLEASE More
What a JOKE If i could put 0 stars i would. I stopped in here after a few days of being lied to on the phone. David is a complete joke for a salesman and I was pl If i could put 0 stars i would. I stopped in here after a few days of being lied to on the phone. David is a complete joke for a salesman and I was played into the bait and switch aspect. Told me the car i applied for was approved, went in and not only did they try to jack the price up $4,000 but they laughed at my credit score. I was rudely talked to and lied to enough and when i asked for my papers back to leave i heard walking out the door the salesman talking and laughing more about my credit score and saying it out loud for everyone to hear which is a federal offense and they SHOULD lose their business license which would do Winchester a favor. I will never go back or have anyone recommended for them! This place is why salesman have a bad name! Surprised the owner does nothing about this...but i have already looked into the legal departments. More
excellent service I would for sure tell anyone who is looking for a great deal and excellent service to go to a1 Auto Sales dealer!!!! David Padilla took care of me, I I would for sure tell anyone who is looking for a great deal and excellent service to go to a1 Auto Sales dealer!!!! David Padilla took care of me, I felt like I was in charge of what I was looking to spend and he respected that! It was fast and painless, he made me look at sales consultants in a different light. He told me not to worry and I end up with a nice car. More
Ford F-150 David Padilla was most courteous and monitored the progress of the repair work being done on my Ford F-150. The replacement of brake pads solved my p David Padilla was most courteous and monitored the progress of the repair work being done on my Ford F-150. The replacement of brake pads solved my problem, and I have renewed confidence in my car buying. More
Great Car wonderful experience Bought a 2012 Chevy Cruz I love it runs great. Finance manager worked with me until he got me the best loan better than my credit union. Bought a 2012 Chevy Cruz I love it runs great. Finance manager worked with me until he got me the best loan better than my credit union. More
younes stay away from them. they will trick you and defraud you. the dealer has no care or respect for the consumers because they know that you are not comin stay away from them. they will trick you and defraud you. the dealer has no care or respect for the consumers because they know that you are not coming back anyway. they sold me not safe and a defective pathfinder knowing that it has transmission problem that cost 7000$ to fix. within 4 days of driving the car, the transmission went bad, and when i asked the nissan service manager, he told me that the transmission was bad for long time before even i bought the car and that 5 codes were their in the car. I got 3 more proves that they committed a fraud here. after the facts, they did not even feel sorry about it, and the manager told me quote ' it is your car now you whatever you want with it" when i told i need to exchange it. also, i m not the only one, i got 3 more consumers that has same problems. they need to stop cheating hard working people and be honest with the customers. please be aware of my experience and other people experiences that are real. More