Winchester Mitsubishi
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Tiffany was very helpful. She explained everything to me in detail and made sure I found the car that I loved . I will definitely choose A1 auto sales as my preferred dealership. Thank you A1 auto sales! in detail and made sure I found the car that I loved . I will definitely choose A1 auto sales as my preferred dealership. Thank you A1 auto sales! More
Nice Place & excellent service Thank you all for helping us. It has been a great experience. Katie called me back right away and she answered all my question and sent me pictures. Thank you all for helping us. It has been a great experience. Katie called me back right away and she answered all my question and sent me pictures. More
Awesome costumer service .. Excellent customer service!! Hakeem made my vehicle purchase smooth and comfortable. No pressure or haggling. Highly recommend them for your next mot Excellent customer service!! Hakeem made my vehicle purchase smooth and comfortable. No pressure or haggling. Highly recommend them for your next motor vehicle purchase h!!!!!! More
Awesome deal.. Awesome service.. Bought a used RAV4 for my wife last month and my wife is loving it. This is the 3rd vehicle from these guys and my family have bought a bunch cars and Bought a used RAV4 for my wife last month and my wife is loving it. This is the 3rd vehicle from these guys and my family have bought a bunch cars and serviced them with these guys..Hakeem and team are awesome.. Great experience start to finish.. I’ll recommend this place to everyone.. More
Highly recommend Great customer service. Highly recommended . Reasonable prices. New owners are doing a good job. Hakeem helped me to find the right car for me and my Great customer service. Highly recommended . Reasonable prices. New owners are doing a good job. Hakeem helped me to find the right car for me and my family More
Rip off with their outrageous dealer fees Scott Henderson was my salesman he comes across as being very nice and helpful and I'll have to say he is patient. The vehicle I purchased was not the Scott Henderson was my salesman he comes across as being very nice and helpful and I'll have to say he is patient. The vehicle I purchased was not the vehicle that I went to actually test drive or I would have research that particular car. We agreed on a price of 14600 but it actually came out to 17168, 958 of that was of course the expected DMV fees that left almost $1,700 in stupid dealer fees, which is outrageous. I should have walked away but I love the car and wasn't thinking clearly. Scott also told me to come back to get a replacement battery, which I did but he did not give me a replacement, all they did was tighten the bolt. He also said that he'd fill up the car if gas but he didn't. They will rip you off big-time. Again, I know that this was partially my fault because I went ahead and bought the car anyway but realized after I got home that it was actually listed for even less than what we agreed on on the internet. Don't trust these people at all at this dealership.I didn't need financing either so I don't understand why they did a credit report when I wasn't borrowing any money... More
This place is a scam avoid them The worst experience ever, called & informed Dennis that I already have my auto draft check from my credit union & don't need any finance from them th The worst experience ever, called & informed Dennis that I already have my auto draft check from my credit union & don't need any finance from them though they have offered. After a long commute, did the test drive. They have added extra fees other than the dealer & DMV. $500 for shipping & $600 for multi point inspection. I told them that I am not paying for shipping neither an inspection that they did not even do. After a long back & forth including walking out of the dealership twice they have chased me & agreed to wave those fees. Finally, they brought me a credit check report form to fill with my information, social security & signature. I have asked them why should I fill this form, answers were: We will not run your credit, this is in order to pay your taxes for the DMV, this is the only form we have & this is according to criminal act of VA. Refused to sign it, they brought their big buss finally, start to yell and curse the F word, asked them to let me go. Wasted my time, this place is a scam avoid them. More
LIARS! Wanted to be certain A-1 would accept our offer which was lower than their asking price, (maximum $3,200) on a vehicle before we came over with the ca Wanted to be certain A-1 would accept our offer which was lower than their asking price, (maximum $3,200) on a vehicle before we came over with the cash to buy the vehicle. They assured us IN WRITING (per my request), and then when we came over with the money, the salesman ("Wally", who is the typical used car salesman personified), told my husband that would not be possible. DONE! Stay away from WALLY AND THIS USED CAR PLACE BECAUSE THEIR WORD MEANS NOTHING! More
BUYER BEWARE On 3/20 I reached out to A1 Auto in regards to a 2005 Nissan Murano, I was told on the phone by Katie Johnson that the price was $4,995. After days of On 3/20 I reached out to A1 Auto in regards to a 2005 Nissan Murano, I was told on the phone by Katie Johnson that the price was $4,995. After days of "repairs" and "inspections" we arrive to purchase the vehicle on 3/23. We met with Christa Pellott. Christa avoided showing us a price break down of the deal. When she finally did the sales price of the vehicle was changed to $6,995. Christa claimed the $2,000 extra was what the finance company (Credit Acceptance Corporation) decided the price of the car should be. I wasn't comfortable with that so I left and contacted the finance company, I spoke with Alexis at 1800-634-1506, who informed me that they do not determine the sales price or charge any additional fees. The ONLY charge from the finance company is the finance charge itself (APR). When I contacted A1 in regards to the deception I spoke with a "manager" Scott Henderson who again lied to me by stating the $2,000 came from "fees" they incur from Credit Acceptance Corporation. Scott refused to provide a breakdown of said fees incurred on the specific vehicle we were looking to purchase. He then asked me repeatedly if I intended to purchase the vehicle from them or not. More
WILL RIP YOU OFF This dealership will RIP YOU OFF! They increased the sale price of the vehicle to "offest" the trade-in value, failed to give me the USAA TrueCar disc This dealership will RIP YOU OFF! They increased the sale price of the vehicle to "offest" the trade-in value, failed to give me the USAA TrueCar discound of $250, all forcing me to pay an extra $175 in sales tax, and told a few lies to justify their accounting. I purchased a vehicle here from Scott Henderson and the General Manager Adam Ghali. DO NOT TRUST THEIR MATH OR THEIR LIES. More