Winchester Mitsubishi

What an amazing an awesome group of people that work for a car dealership, they felt more like family. Katie Johnson was such an amazing saleswoman! They didn’t quit, they kept striving to find us the perfe a car dealership, they felt more like family. Katie Johnson was such an amazing saleswoman! They didn’t quit, they kept striving to find us the perfect car with loan that would work for us an our credit. They were so terrific with our 2 year old granddaughter, Zyla. Not once did we question where they were, they would continually come check on us and make sure Zyla was ok. Katie has called us a couple times after her sale to make sure we were ok and make sure she could answer any questions. She makes it her duty to make a person feel like family and not just a sale. She could of just stop being a wonderful saleswomen after we had left that evening but Not Katie. I will be sure to send people their way, especially Katie’s. And will do all my car business with them in the future. I can not express my gratitude to them enough. Sincerely forever customers, Earl , Bryce and Zyla (Fawber) Jones. More

I have already written thisnthree times I will not do.it again! I was chargwd $39.99 for a tire rotation and the "free" oil change was done with no OEM filter and no OEM oil, so I would rather just pay for again! I was chargwd $39.99 for a tire rotation and the "free" oil change was done with no OEM filter and no OEM oil, so I would rather just pay for a regular oil change instead of another "free" oil change! I will take my outlander to another mitsubishi dealer. More

It was my first time visiting this Mitsubishi dealership and I must say, everyone was very nice and friendly. I’m glad I don’t have to drive to Frederick Maryland anymore to have work Done on my Mitsubishi. and I must say, everyone was very nice and friendly. I’m glad I don’t have to drive to Frederick Maryland anymore to have work Done on my Mitsubishi. Joanne More

Great service. Came in for a recall on the seat belts. I asked if they could check two other things. I have to come back so they can do a diagnostic. asked if they could check two other things. I have to come back so they can do a diagnostic. More

Friendly staff upon arrival, prompt to get vehicle serviced while also honoring a first time customer special. Total time sorrento in the shop was under a hour and a half. serviced while also honoring a first time customer special. Total time sorrento in the shop was under a hour and a half. More

It's great dealer to buy a car and the sales are very nice. Thanks for offering great deals. I will recommend to my friends and family. nice. Thanks for offering great deals. I will recommend to my friends and family. More

I had never bought a car on my own before, I always had someone with me. This time I was on my own but Scott made sure I felt welcomed. He helped me through the process and I was in and out in no time! My someone with me. This time I was on my own but Scott made sure I felt welcomed. He helped me through the process and I was in and out in no time! My daughter loved him because he gave her snacks and even stuck her drawing on the wall! So Sweet! More

From the time i walked in the door until i drove off with my new Outlander i was treated with the best service I've ever had at a dealership. Everyone i spoke with really seemed like they cared and were doin my new Outlander i was treated with the best service I've ever had at a dealership. Everyone i spoke with really seemed like they cared and were doing everything possible to make sure i left with an affordable vehicle that met my needs. More

I just moved to Winchester from Pennsylvania and this was my first visit to this dealership. Not knowing the layout of the buidling I walked into the showroom and was greeted by a salesman, who was smiling, my first visit to this dealership. Not knowing the layout of the buidling I walked into the showroom and was greeted by a salesman, who was smiling, and gave me a hearty "Hello". I told him I was looking for the service department and without hesitation he walked me over to it. Everyone I came into contact with was pleasant and professional. Sam, the Sericve Manager, expalined the repair that was needed and the total cost and made sure I understoodeverything before I authorized the service. I definitely will be returning to Winchester Mitsubishi. More

I brought our car in for a recall and they were kind and courteous. They gave us a loaner car as we lived 30 miles away. Would use again. courteous. They gave us a loaner car as we lived 30 miles away. Would use again. More