
Winchester Mitsubishi
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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If anyone is considering getting a vehicle from Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it, my check engine light starts blinking. I called the salesman, Tyler, silence! I then called the internet sales manager, Patrick, and was told that that is not ok and that is not how they conduct business there and he promised to call me by the end of business that day, NEVER heard back from him (I even left two messages for him). I then went into the dealership and was told that I would need to pay the $159 diagnostic fee then we would “go from there”, I instead went to my trusted personal mechanic and he was able to diagnose the issues. I called the dealership YET AGAIN and this time spoke with the sales manager, Katie, who has (you guessed it) been avoiding and ignoring my phone calls and followed suit with the other employees and given my false information and lied on multiple occasions. This dealership knowingly sold me an unsafe car and the worst part of it all? They knew I have kids who would be in this car and they refuse to own up to their shady practices or fix what they KNEW was wrong with the car. I have never dealt with a dealership as underhanded and shady as this establishment and I will NEVER do business with them again. Please learn from my mistake and don’t waste your time and hard earned money with this place. If you are looking for an HONEST, trustworthy, dependable dealership check Parsons Kia More
I like that they take care of everything for me in a timely manner and that David always lets me know for this vehicles that I would be interested in timely manner and that David always lets me know for this vehicles that I would be interested in More
Great customer service, the attendant was nice and friendly and answered all my questions in a timely manner. friendly and answered all my questions in a timely manner. More
Brought a used Truck Had a problem before i drove it off the lot ,Said they would fix it After a Month they could not fix it Took it to a Nissan Dealer and cost me $450.00 to get fix THE DEALER HAS STI off the lot ,Said they would fix it After a Month they could not fix it Took it to a Nissan Dealer and cost me $450.00 to get fix THE DEALER HAS STILL NOT PAID MR FOR THE REPAIR !!!!!!!!! Would NOT buy from this Dealer Again Buyer Beware !!!!! More
I am not with the service or the vehicle at this time. . I’m having so many problems around this vehicle that I’m not happy with it at this time. . I’m having so many problems around this vehicle that I’m not happy with it at this time. More
The only reason a 4 star was given is because my car and myself sat for 30 mins before the close out repair report was finalized and printed. myself sat for 30 mins before the close out repair report was finalized and printed. More
There were dents on the car that you could not see from plastic on the car. My car had 10 miles. Signed all the paperwork. Came out seen it. They said they would make it right. Took me almost 3 months to g plastic on the car. My car had 10 miles. Signed all the paperwork. Came out seen it. They said they would make it right. Took me almost 3 months to get an appointment. Had car for 5 days and you can still see dent. And scratches from buffer. Not happy More
Bought a used truck They needed to install a bed spray on bed liner and trailer hitch .The bed liner spray is all over the vehicle. The trailer hitch is install properly. Called the sales manager and left s bed liner and trailer hitch .The bed liner spray is all over the vehicle. The trailer hitch is install properly. Called the sales manager and left several messages and no return call More
Very pleasant to work with, Kept me informed with all the updates on my vehicle. And every time I would call or leave a message, he would return my call. updates on my vehicle. And every time I would call or leave a message, he would return my call. More
Amazing, efficient and friendly great staff and services are quick and satisfying. I keep coming back are quick and satisfying. I keep coming back More