Winchester Mitsubishi

Very transparent and honest, scheduling service appointments never been easier. I get notified with updates via texts. And when my vehicle is ready. appointments never been easier. I get notified with updates via texts. And when my vehicle is ready. More

Service has been outstanding. You can tell they care about my vehicle as i do. This dealership clearly understands that building a relationship and establishing trust goes a long You can tell they care about my vehicle as i do. This dealership clearly understands that building a relationship and establishing trust goes a long way to developing life long customers. More

I love coming in for service, it's like getting together with old friends. Always great to see Ben's smile upon arrival. The service team is welcoming and always helpful. Having bought so many cars across N with old friends. Always great to see Ben's smile upon arrival. The service team is welcoming and always helpful. Having bought so many cars across NOVA i will always say once you from Winchester Mitsubishi you have found your home! More

Great experience, talented staff and professional management, I've been a customer since 2021, purchased 2 vehicles and always service them there. management, I've been a customer since 2021, purchased 2 vehicles and always service them there. More

I have my vehicle serviced there and can't say enough about their professionalism and transparency. It's a new service location, with the same top-notch management! about their professionalism and transparency. It's a new service location, with the same top-notch management! More

Quality repairs and professional staff, kept me informed of costs and time. Unlike other services centers. of costs and time. Unlike other services centers. More

I drive from Nova to get my vehicle serviced here, quality work and excellent customer service. This is our third vehicle purchased from Winchester Mitsubishi. Lifetime warranty and free oil changes a quality work and excellent customer service. This is our third vehicle purchased from Winchester Mitsubishi. Lifetime warranty and free oil changes and state inspection. Ask for Ben. More

If anyone is considering getting a vehicle from Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it Winchester Mitsubishi please please please do your research! I purchased a vehicle there less than one month ago and less than 2 weeks into having it, my check engine light starts blinking. I called the salesman, Tyler, silence! I then called the internet sales manager, Patrick, and was told that that is not ok and that is not how they conduct business there and he promised to call me by the end of business that day, NEVER heard back from him (I even left two messages for him). I then went into the dealership and was told that I would need to pay the $159 diagnostic fee then we would “go from there”, I instead went to my trusted personal mechanic and he was able to diagnose the issues. I called the dealership YET AGAIN and this time spoke with the sales manager, Katie, who has (you guessed it) been avoiding and ignoring my phone calls and followed suit with the other employees and given my false information and lied on multiple occasions. This dealership knowingly sold me an unsafe car and the worst part of it all? They knew I have kids who would be in this car and they refuse to own up to their shady practices or fix what they KNEW was wrong with the car. I have never dealt with a dealership as underhanded and shady as this establishment and I will NEVER do business with them again. Please learn from my mistake and don’t waste your time and hard earned money with this place. If you are looking for an HONEST, trustworthy, dependable dealership check Parsons Kia More

I like that they take care of everything for me in a timely manner and that David always lets me know for this vehicles that I would be interested in timely manner and that David always lets me know for this vehicles that I would be interested in More

Great customer service, the attendant was nice and friendly and answered all my questions in a timely manner. friendly and answered all my questions in a timely manner. More