Winchester Mitsubishi
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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very good experience 125% rating. David gave me a great deal and no running back and forth he did the deal from start to finish. great job David gave me a great deal and no running back and forth he did the deal from start to finish. great job More
Not pleased with them at all! I will not be taking my vehicle back nor purchase or recommend the dealership! One, we were promised items (weather tech floor mats) for our vehicle I will not be taking my vehicle back nor purchase or recommend the dealership! One, we were promised items (weather tech floor mats) for our vehicle because of the inconvenience the process was, we have not received them to date. The entire process of trade in, purchase, and afterwards has been a huge pain in the xxx. More
Jacob was courteous and friendly. He kept me informed of the progress of the service on my vehicle. This temporary service location was excellent overall. I had a very positive experi He kept me informed of the progress of the service on my vehicle. This temporary service location was excellent overall. I had a very positive experience. More
Great customer service, and very respectful of your time. They didn’t make any false promises. They didn’t make any false promises. More
The service desk was helpful he periodically kept me updated with my vehicle and made sure everything was taken care of he was a great help updated with my vehicle and made sure everything was taken care of he was a great help More
The Service manager was in contact with us daily but we still had to leave our car for several days for an effort that was told to us, would require one full day. Jacob was friendly but appeared to struggl still had to leave our car for several days for an effort that was told to us, would require one full day. Jacob was friendly but appeared to struggle with different stories coming from the wrenching department. If the pace of the work would slow down a bit, clearer communications could result. Dealerships do not make any money from RECALL work and I can see how it's not the highest priority. We also asked at the beginning of the work that a safety inspection be completed on the car when done, and it was not. The business pace of the Service Department is very fast. Small issues seam to be dropped or forgotten. More
Jacob Filbert was outstanding. He was courteous as well as friendly. He kept me informed of the progress on the service for my car. The Service Center was very comfortable, as wel He was courteous as well as friendly. He kept me informed of the progress on the service for my car. The Service Center was very comfortable, as well as, clean. More
Jacob and John, our mechanic were so accommodating. I was on my way from Maryland to Alabama when my car suddenly wasn’t running correctly. Unfortunately, the problem had not occurred long enough for a I was on my way from Maryland to Alabama when my car suddenly wasn’t running correctly. Unfortunately, the problem had not occurred long enough for a diagnosis. Their check on my engine gave me the confidence to continue on to the next 8 hrs of the journey and keep going even though it quickly became clear that the problem wasn’t fixed. The actual problem was under warranty and has been fixed in Alabama. More
Jacob Filbert was outstanding. He was courteous as well as friendly. He kept me informed of the progress on the service for my car. He was courteous as well as friendly. He kept me informed of the progress on the service for my car. More