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Wilson County Hyundai
Lebanon, TN
1,208 Reviews
Going strong since 1927, Wilson County Motors in Lebanon, TN is committed to delivering outstanding customer service and satisfaction to our customers in the Lebanon, Nashville, Murfreesboro, Mt. Juliet, Hermitage, Watertown, Smyrna, and the surrounding communities. We understand that during the current economic climate consumers want businesses that will be there for them now and down the road. Wilson County Motors is just such a company. We have survived depressions, economic slumps, a world war, and a myriad of conditions in between. You can rest easy that we will be here next year and the year after that.
Our service department is second to none! Our technicians and service consultants provide not only high-quality repairs done right - the first time, every time - at a very competitive price but also know our customers personally. It is the goal of our entire staff to ensure that all our customers are treated with respect and as if they are family. Our certified master technicians are highly trained in all the complex systems that are used by today's latest vehicles. We are ready and eager to help you with the ongoing care and maintenance of your vehicle.
Genuine Hyundai Parts and Accessories are available through our stellar parts department. Our staff has decades of experience to assist you in finding the right part for your do-it-yourself job or the perfect accessory to make you vehicle stand out from the crowd. We stock hundreds of thousands of dollars in parts. Chances are we have the part you want in stock and can have unusual parts available quickly - often within 24 hours.
We hope you find what you are looking for on our web site. We have done extensive work to ensure that it has all the tools and resources you need to find the right vehicle, parts, or service for you. On this site you will find our complete new inventory, our complete pre-owned vehicle inventory, finance information,
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,208 reviews
November 21, 2024
My brother, who is partially disabled, has taken his 2018 Hyundai, to Wilson County Hyundai for repeated engine issues. Every time they charge another $185 for a diagnostic fee and then $185 per hour for lab Hyundai, to Wilson County Hyundai for repeated engine issues. Every time they charge another $185 for a diagnostic fee and then $185 per hour for labor. A few weeks ago he took it in due to engine issues and was charged over $500 for a $35 part and 1/2 hour of labor. When I went back with him to question the charge, the service person said that was their policy. To charge a diagnostic fee every visit, $ 50 shop charge and $185/hr. for labor. I asked how they sleep at night charging someone over $500 for a $35 part and 1/2 hour of labor. No response. In the past 6 months, my brother has spent almost $2k in engine repairs and the car still burns oil. My brother has been a loyal Hyundai customer for 18 years and they do not care. I emailed the owner, Paine Bone, and never even got a response. Needless to say, we will never set foot in a Hyundai dealership again. We went last week and bought my brother a 2025 Toyota Corolla. Stay clear of Hyundai and this dealership as they are crooks! More
by Wrangler 2015
November 13, 2024
I was nervous buying a new car after 10 years, but I lucked out when I met Jacob Grogan and bought a car at Wilson Co Hyundai. He was just a great guy. He patiently showed me all the new technology an lucked out when I met Jacob Grogan and bought a car at Wilson Co Hyundai. He was just a great guy. He patiently showed me all the new technology and made the whole experience so simple. I would highly recommend him. More
by cagtparham
Employees Worked With
October 28, 2024
Dylan was awesome and so were the others. They help the purchase of my vehicle to go nice and easy. Dylan was very patient with me and went over a lot of the details with the car before and They help the purchase of my vehicle to go nice and easy. Dylan was very patient with me and went over a lot of the details with the car before and after purchase. More
by vesta_c1
October 26, 2024
I recently got my car serviced for the first time at Wilson County Hyundai & received excellent service by Jamaul. I appreciated the prompt & quick service provided. Wilson County Hyundai & received excellent service by Jamaul. I appreciated the prompt & quick service provided. More
by Cyphers32
Employees Worked With
Jamaul Starnes
October 14, 2024
We needed a “new” Santa Fe to replace one that was totaled in an accident. We found the one we wanted on the Wilson county Hyundai website and our visit to see it began a short and pleasant purchase j totaled in an accident. We found the one we wanted on the Wilson county Hyundai website and our visit to see it began a short and pleasant purchase journey which is somewhat rare in car-buying these days. Jacob, Wayne, and Bobby made our negotiations pleasant with NO PRESSURE and we feel we got a very fair deal on our new car. They did what they said they would do and accommodated our needs regarding the timing of the transaction. Jacob followed up after the sale to answer questions and make sure we were pleased with the process and our new car. We would definitely buy another car from Wilson County Hyundai again. More
by Topper Long
October 12, 2024
Jacob was the best. He was very personable, took his time with us and was very knowledgeable. He made our car buying experience the easiest and best. We are very please He was very personable, took his time with us and was very knowledgeable. He made our car buying experience the easiest and best. We are very pleased with our purchase. I would definitely look him up for our next purchase. More
by Tyna.mcdonald
October 10, 2024
Dylan was a pleasure to work with. He cares about the customer before, during, and after the sale. He cares about the customer before, during, and after the sale. More
by jeff.mathis100
Employees Worked With
October 09, 2024
Matthew was very courteous knowledgeable and helpful in finding the exact car with features I was looking for at great price finding the exact car with features I was looking for at great price More
by Cham1234
October 09, 2024
Great experience! Dylan was very kind, knowledgeable, and patient through the entire process. Highly recommend. Dylan was very kind, knowledgeable, and patient through the entire process. Highly recommend. More
by bevelljosh
Employees Worked With
October 04, 2024
Great group of people! Robert(sales) & Bobby(financing) both were awesome! Really listened to what I needed & gave it their best shot! I went home with a 2024 Hyundai Elant Robert(sales) & Bobby(financing) both were awesome! Really listened to what I needed & gave it their best shot! I went home with a 2024 Hyundai Elantra!! Thanks so much y'all! Can't wait to see the new building! ❤️🚘 More
by jcatre1986
