Wilson County Hyundai
Lebanon, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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This was the BEST new car buying experience I have ever had. This is my 3rd new car in the last 2 years. I knew everything before I went there. Louie & Simon got the exact car I wanted out of Atlanta, GA. had. This is my 3rd new car in the last 2 years. I knew everything before I went there. Louie & Simon got the exact car I wanted out of Atlanta, GA. They stayed after hours to do the closing that fit my hetic sked. I would recommend this dealership to everyone. The same make dealer was 15 minutes from my home, but I drove an hour to deal with these guys. EXCELLENT buying experience. Louis is the Sales Mgr. Simon is the Internet Mgr. Thank You ! More
From the start of my search for a new car, Mr Jones told me he did not have a car like I wonted. Unlike other dealers that I had emailed for a quote and got a reply of Iv got the car you wont at the best pr me he did not have a car like I wonted. Unlike other dealers that I had emailed for a quote and got a reply of Iv got the car you wont at the best price you will find, or you need to come test drive one, which I had already stated I had done in the request for quote. They had cars, not what I ask for in the quote. There are reasons people use e-mail quotes and services like DealerRater, mine was a health problem. I did'nt feel like running all over the country looking for a car. After making several trips and much wasted time I went to Wilson County Hyundai, parked my jeep walked around looked at the cars had one person ask me if he could help me and I asked for Mr. Jones. From this moment on everyone I came in contact with made me feel welcome. Mr Jones found the car I wanted with the options I wanted. The price was great, everyone was friendly, not a grump in the bunch, and I left there with the car I wanted and a understanding of what every little knob on the dash did. More
I have bought 3 Hyundais from this dealer, and if I buy another 20, they will be bought at this dealership. Wilson County Motors has been around for a long time. They have made an honest business. They another 20, they will be bought at this dealership. Wilson County Motors has been around for a long time. They have made an honest business. They welcome anyone regardless of status or income. They treat everyone as though you are real folks and welcome back. More
they were very friendly and very knowledgable. I located them through Consumer Reports car report and they gave a very reasonable general quote on the Hyundai Santa Fe that I "built" online. When I got to them through Consumer Reports car report and they gave a very reasonable general quote on the Hyundai Santa Fe that I "built" online. When I got to the dealership and asked for Simon, he in a few minutes was able to show a few things about the Santa Fe that 4 previous dealers had not mentioned. They further reduced the price over what had been given in the Consumer Reports quote, without the bothersome "going back and forth" seen at most dealers. They gave us a fair value for our trade, per Kelly blue book trade in value and made the overall experience a 10+. More
As a USAA member I bought Hyundai Sonata 2001 at Wilson Hyundai. I worked with Simon and it was a pleasant experience. After some difficulty he was able to find us a car with the color we wanted. The pr Hyundai. I worked with Simon and it was a pleasant experience. After some difficulty he was able to find us a car with the color we wanted. The price was excellent for USAA members. I did not mind the 2 1/2 hours drive each way. I would buy from them again. Ask for Simon. More
The whole experience has been just wonderful. Simon was super friendly. Even though I was stubborn at first he just asked that I give him an hour to put an offer together. In less than 45 minutes he and Lo super friendly. Even though I was stubborn at first he just asked that I give him an hour to put an offer together. In less than 45 minutes he and Louie came back with a deal that I could not turn down. My payments were right where I needed them to be, they did not ask for more down payment after I told them what I would be putting down. I could go on and on about the whole experience but please just go there and found out for yourself because they are "ALL" super people. More
Ok, I only thought my first visit there to the dealership was AWESOME but going back yeesterday to pick up my Santa Fe was even better. When I picked out my suv Saturday it was coming from another dealership was AWESOME but going back yeesterday to pick up my Santa Fe was even better. When I picked out my suv Saturday it was coming from another dealership so I did not get to see it. When I pulled up to the dealership yesterday and saw my Santa Fe I had tears in eyes. It was just like Simon and Louie listened to me and knew exactly what I wanted. I just wanted to sing the praises of this crew and dealership again and highly, highly recommend them to anyone. Thanks again to you all and for Mr. Bone (the owner) for making sure my experience was the BEST ever. More
Customer Service: Proper customer service seems to be a thing of the past in modern America, but thankfully Wilson County still seems to hold to the mantra that making the customer happy is priority #1. I thing of the past in modern America, but thankfully Wilson County still seems to hold to the mantra that making the customer happy is priority #1. I contacted three dealers for initial quotes on the specific 2011 Hyundai Sonata I wanted. Two of the dealers told me what cars they had in stock (none the one I wanted) and said I could take them or leave them. Luckily, Simon Jones at Wilson County told me what I wanted to hear. He didn't have the car on hand, but he would keep looking until he found it. He also looked for comparable cars to get me driving as quickly as possible. I was impressed that while he was searching for the car I wanted he also kept in touch with the search status as well as options if I wanted to choose different feature sets to be able to find the incredibly rare color I desired. Upon arriving at Wilson County, I was warmly greeted by Simon, Belinda, Louis and the rest of the staff. Everybody was very accommodating to a first time car buyer and made every dumb question sound like the most reasonable thing to ask in the world. I could not have asked for a better service experience. Quality of Work: There is nothing more impressive than the first glimpse of a pristine vehicle, and Wilson County made sure my car was gleaming and ready to go. Obviously being a new vehicle there isn't much else to comment on work-wise, but I can say that I am supremely confident that Wilson County will do right by me on my already-purchased car coating as well as any upgrades or repairs I might need in the future. Friendliness: As previously mentioned, everybody was exceptionally nice and courteous. Having a car dealer in the family, I know the salesman's malaise that can drop over those in the business. I was glad to find that everybody seemed legitimately happy to be there and to be helping me. The confidence this attitude instills is greatly appreciated when signing away large sums of money! Overall Experience: Simon found my needle in a haystack and delivered it promptly with a smile. The sales and finance staff quelled my jitters and got me in and out with a speed belied by a casual professionalism. I don't think that my experience could have been better. Price: Wilson County honored my American Express/Zagat price quote and explained every option available to me. They did not endeavor to mark up the car just because it was rare as I had seen done at other dealers. They gave me the best price available and one I gladly paid. More
Internet sales: extraordinary sales, price and service: Absolutely no reason to even visit another dealer. Well worth the 90 minute drive for both the purchase price and for the overall sales experience Absolutely no reason to even visit another dealer. Well worth the 90 minute drive for both the purchase price and for the overall sales experience. If we can receive this level of consideration and professionalism (and follow up attention AFTER the sale) for an internet purchase with little to no profit margin, I cannot begin to imagine the quality of work if this had been a traditional purchase. I have worked in surgery for the past 40 yrs and would love to have my staff work at the level of Simon Jones. He was more than efficient and professional. It would be well worth any extra effort to seek him out. I have seen very little to match his efforts at communication both before and after the sale. More