Wilson County Hyundai

We were very pleased with the manner in which Jeff dealt with us, He was very professional and friendly. It was a pleasure dealing with a salesman who did not pressure us and was interested in what we wante with us, He was very professional and friendly. It was a pleasure dealing with a salesman who did not pressure us and was interested in what we wanted. It was a pleasure dealing with everyone at your dealership. More

We purchased a new 2011 Sonata and a used 2005 Kia from Wilson County Hyundai on Friday, December 10, 2010. We are completely satisfied with the service we received. We especially appreciate the manner Wilson County Hyundai on Friday, December 10, 2010. We are completely satisfied with the service we received. We especially appreciate the manner in which Jeff Mazza treated us. He was extremely helpful in showing us what we wanted to see and answering all our questions without making us feel pressured. We shopped around at several dealerships--other than Hyundai and wanted to deal with someone who was not pushy. Jeff was perfect! After our purchase, he took time to go over everything about our new cars with us and was very patient to show us how everything works. The next time we need a vehicle, we will try to find Jeff. More

Simon Jones and Belinda Wilson were very helpful. They really worked hard for me so I could get the car I wanted at the price I wanted. I've been to other dealerships that wouldn't even try to work with m really worked hard for me so I could get the car I wanted at the price I wanted. I've been to other dealerships that wouldn't even try to work with me on pricing but Wilson County Hyundai will do their absolute best for you. They will also get you in and out very fast. I was in Belinda Wilson's office not even 30 minutes and I was out the door and Simon Jones is one of the nicest guys you'll ever meet. Thank you Wilson County Hyundai for everything you did and my aunt will be the next one giving you a call when she's ready for a new car. More

Very good experience with this purchase, would highly recommend this dealership. also a very good product, would consider making another purchase in the future and plan to tell as many people as i can a recommend this dealership. also a very good product, would consider making another purchase in the future and plan to tell as many people as i can about Wilson County Hyundai. Thanks to the entire staff for making this purchase enjoyable. More

Highly recommended! I knew exactly the model & color of car I wanted, including options, but was having a hard time finding it. So I submitted a request via eBay Motors search (same as Consumer Reports) w car I wanted, including options, but was having a hard time finding it. So I submitted a request via eBay Motors search (same as Consumer Reports) which put me in contact with multiple dealers in my area. Of course, I received quite a few emails and calls from dealers in my area, but no one had just what I was looking for. Simon Jones was the only one who went the extra mile to locate just what I wanted at another dealer, and he honored the invoice pricing used by eBay Motors and Consumer Reports for the car. All of our communications were done via phone and email, as I was away on a business trip at the time. I had already driven a similar model and was ready to purchase the right car at the right price, and Simon & the folks at Wilson County Hyundai delivered! He found my car and had it brought in, so I was able to pick it up the day after I arrived home. Since he found the car in another state there was a fee to get it to Tennessee, but I felt it was reasonable and fair. Buying a new car can really tie a person in knots, with high-pressured salespeople and the financial & emotional games they try to play with prospective buyers. I am happy to say that Simon Jones and the team at Wilson County Hyundai made it a smooth, calm, and enjoyable experience. I also appreciate that they didn't try to waste my time selling me things I did not want - a major plus! I've purchased a car in the past from dealers I would never return to or recommend - but I'm glad to be able to recommend Simon and Wilson County Hyundai to others. More

Everyone - Sales and Service - are genuinely friendly. They show genuine apprecation for the cstomer and always make the extra effort. Service is very knowledgable and Sales conveys a spirit of genuine op They show genuine apprecation for the cstomer and always make the extra effort. Service is very knowledgable and Sales conveys a spirit of genuine openness and honesty. I have full trust and confidence in everyone I've met at the dealership. More

I asked the Jeff Mazza (sales associate) for what I wanted and he found it within 10 minutes. It is exactly what I asked for and I love it. I had 3 criteria (price range, gas mileage, and size of backs wanted and he found it within 10 minutes. It is exactly what I asked for and I love it. I had 3 criteria (price range, gas mileage, and size of backseat). Everyone that worked in the dealership came up to me and introduced themselves to me and offered assistance throughout the entire process. More

I submitted my information on-line and described what I was looking for and the price range. Within a few minutes Simon was on the phone with me. This wasn't just a call to get me to come in. He was actual was looking for and the price range. Within a few minutes Simon was on the phone with me. This wasn't just a call to get me to come in. He was actually already preparing the paperwork. He made two other calls to get a few other details. When all the other dealers I contacted were either sleeping or "will call you back" Simon was preparing our paperwork. When we arrived at the dealership Simon presented the vehicles in the price range that I had specified. He was no non-sense and knowledgeable. By the time I had decided to buy there were no hassles. Simon had just about had everything covered. My wife & I highly recommend Simon Jones and Wilson Co. Auto. Thank you, Kevin & Evelyn Egan Lebanon, TN More

Really liked being able to do most of the transaction on line. Easy to deal with, very friendly and took care of questions promptly. Would do business with again. Did not have to deal with high pressure line. Easy to deal with, very friendly and took care of questions promptly. Would do business with again. Did not have to deal with high pressure sales. Their willingness to be straight forward was greatly appreciated. More

I began working with this dealership and specifically Simon after submitting an inquiry through an on-line purchase program. Simon responded immediately to my request for a 2011 Sonata. Other dealers in Simon after submitting an inquiry through an on-line purchase program. Simon responded immediately to my request for a 2011 Sonata. Other dealers in the area did not respond personally but instead sent an auto-reply. This was a prime example of the difference in definition of personal customer service between Simon and other dealers. He was also open and not offended when I showed him my research from the Internet from other dealer's inventory. Simon pulled out all of the stops to locate the color that I preferred at other dealerships. I was pleasantly surprised when given a loaner car by the dealership to drive until my new Sonata arrived without making this request. Since I have purchased a number of new cars throughout the years, this was by far the smoothest transaction from taking my "guaranteed" price from the Internet (which was honored without question) throughout the process of a trade in and new car paperwork. There was no "number juggling". When I took delivery of my new car, Simon discovered that my aftermarket sunroof was not the one he had ordered on my behalf and initiated the correction before I was aware of the issue. He went the extra step and had the company pick up my car at work, change the roof, and return the car the same day to my place of work. No hassle ! Other car manufacturers should be concerned if Hyundai continues to produce a great looking and great performing car like the new Sonata with Dealerships like this one. I will certainly recommend Simon and Wilson County Hyundai to friends and family and visit the showroom again in a couple of years when I'm ready to trade for a new model. More