Wilson County Hyundai

The transaction was totally hassle-free and all personnel dealt with were very courteous and accommodating. Ryan was not pushy and he answered all questions right on the spot in a timely manner and instructe dealt with were very courteous and accommodating. Ryan was not pushy and he answered all questions right on the spot in a timely manner and instructed us on how to use all the bells and whistles on the new car. More

Ryan was able to answer all my questions without pressuring me to make a decision that I was not ready to make. While at the dealership he offered me water and coffee. He also informed me about th pressuring me to make a decision that I was not ready to make. While at the dealership he offered me water and coffee. He also informed me about the location of the restrooms without me asking. During the purchasing process he kept me up to date on the status and what the next step would be. After the process he told me that if I had any questions feel free to call him. I am very much aware of how important customer service is and that not everyone is good at it. I am thankful that Ryan was available to assist me in the purchasing process. More

Everything about this experience was a 5! From the beginning Rob had a very laid-back approach and asked me what I was looking for, and he then did everything he could to get me in the right car. I n beginning Rob had a very laid-back approach and asked me what I was looking for, and he then did everything he could to get me in the right car. I never felt pushed or pressured on anything-even on the extras they offer after a deal has been made! This was my best car buying experience and it was all thanks to this dealership's goal of complete satisfaction, and Rob's helpful approach! Thanks! More

My husband and I bought a new Hyundai. Our experience was outstanding - from the test drive to the final purchase. We live a significant distance from the dealer and Bobby made doing business over the phone outstanding - from the test drive to the final purchase. We live a significant distance from the dealer and Bobby made doing business over the phone extremely easy and pleasant. The entire staff at Wilson County Hyundai is courteous, professional and focused on the customer. More

Have dealt with Wilson County Hyundai since moving to Nashville area in 2007 routinly having wifes car serviced thru them. Best experience of any dealer we've done business with for the past 20 years. Nashville area in 2007 routinly having wifes car serviced thru them. Best experience of any dealer we've done business with for the past 20 years. Traded wifes Azera for new Genesis and the dealership was a pleasure to work with. Down to earth common sense approach thru the entire process. I would Highly recommend Jeff Mazza and this dealership to anyone looking to purchase a Hyundai. Very satified customer. More

The new car buying experience was the best ever. My last new car was bought in 1984. From the e-mail I sent to the dealership, the walk through the door, the test drive and then the new car delivery. Simo new car was bought in 1984. From the e-mail I sent to the dealership, the walk through the door, the test drive and then the new car delivery. Simon made it all happen with ease. We will tell our friends and business acquaintances about Wilson County Motors and Wilson county Hyundai. Terry & Dottie Phillips More

To be honest, we HATE looking for cars, because we have had some really crazy car salesmen. The high pressure, you're going to buy a car today no matter what type. Well I have to say, Jeff Mazza broke th had some really crazy car salesmen. The high pressure, you're going to buy a car today no matter what type. Well I have to say, Jeff Mazza broke the trend! We had such a positive experience after leasing a car with him, we went back and bought another several months later. Jeff listens to what you need. He allows you to take your time, we never felt hurried. He was always willing to go out of his way to try and meet our needs. I have and will continue to recommend Jeff to anyone who needs a car. More

First time we have done business with this dealership all the time we spent was a real pleasure, made us feel like we were part of the family, Jeff Mazza was a real pleasure to deal with also all the rest of the time we spent was a real pleasure, made us feel like we were part of the family, Jeff Mazza was a real pleasure to deal with also all the rest of the people we meet were all great,I would recommend and have to anyone looking for a new or used car. Wayne & Gail Crook. More

I didn't give Bobby Carter an easy task; find a 2012 Elantra GLS in one of three colors in two weeks or less. Not only that, he had no idea I'd sent the same email to 10 other Hyundai dealers within a Elantra GLS in one of three colors in two weeks or less. Not only that, he had no idea I'd sent the same email to 10 other Hyundai dealers within a 200 mile radius, and that I was serious. Through emails Bobby established rapport by being honest about the car I was looking for and the market; both of which I'd already researched. When another dealership offered me a significant discount, Bobby was frank with me, said he couldn't match it, but was respectful both to me and his competitor. Then, when his rival's deal became a promised price on a car they didn't have in stock, Bobby joined the conversation again. Wilson County Hyundai had 2 Elantras in stock, but before we could strike a deal on the first, it sold. Luckily, the second one was also a color we had specified, so we worked together to come to an acceptable price. However, before we closed the deal I revisited a third (local) dealer with which I'd been corresponding. While I was actually on the phone with that dealer, Bobby called back and trimmed the price slightly again. That sealed the deal for my wife and I, but I had one more unanticipated surprise for Bobby. When my wife found out I planned to sell my old car outright she wasn't happy. I called Bobby back and explained I had a trade-in and he was exceptionally understanding. I described the trade on the phone, being honest about it's condition, and Bobby asked what I'd take for it. He then gave me a "worst case scenario" price and asked me to bring it by. When I got to the dealership Bobby was able to give me what I'd asked for the trade. While I know this can't happen in every situation, it was a great experience for us. Then we had chance to work with Belinda Wilson, who went out of her way to get us the best interest rate on our loan. Belinda was exceptionally personable and a pleasure with which to work. She made the financing process enjoyable and delivered us a rate significantly lower than our Credit Union! Thanks to both Bobby and Belinda our experience at Wilson County Hyundai was beyond exceptional. We have no reservation about recommending Wilson County Hyundai to our friends, our family, or anyone! More

I have been buying cars for my own use since 1955, and have also worked in a new car dealership. I therefore know whom is honest and forthright. Wilson County Hyundai is just a good-down-to-earth, gro have also worked in a new car dealership. I therefore know whom is honest and forthright. Wilson County Hyundai is just a good-down-to-earth, group of people to work with. Douglas M Chisam More