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Williamson Cadillac - Service Center

Miami, FL

4.6
2,868 Reviews

2,868 Reviews of Williamson Cadillac - Service Center

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December 31, 2024

Was told my first service was covered. Had the car since April. Got a reminder it’s free in December. Was told everything was expired and I should have come in June so now I paid $100 for More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Williamson Cadillac responded

We apologize for the confusion on your service visit

December 31, 2024

I was treated very nicely and Julio was great. The wait time is too long at this dealership. I waited over 2 weeks just to get an appointment. Then my car was there for several days and I know a c More

by Jteach515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Jan 01, 2025 -

Williamson Cadillac responded

We apologize for the time it took on your recent visit.

December 30, 2024

Yair Garrido is a good persona to work with. Outside of him, the rest of the dealership is unprofessional and the level of care from the mechanics was terrible. They tore up my seats and a part More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Williamson Cadillac responded

We are sorry to read your comments. If you would like to discuss further please contact me directly Juan Santos Service Director juans@wagmiami.com

December 30, 2024

It’s a great dealership with reliable service men and women to show you your vehicle. More

by BURLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Yair Garrido took care of me and made feel welcomed every time. great guy, great employee to keep. Williamson Cadillac not so much, I definitely do not recommend to anyone buying a vehicle from. Really b More

by WYSEMANN69
Workmanship
Recommend Dealer
No
Employees Worked With
Cesar Rojas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Williamson Cadillac responded

i would like to hear more about your sales experience. Please contact me if you would like to discuss further Beny Ledesma General Sales Manger benyl@wagmiami.com

December 29, 2024

Great service! The staff are very professional. The waiting area was clean and comfortable. I highly recommend! More

by keith_maestas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
December 29, 2024

The best dealer in miami Florida and the most professional service Also they offer you all the quality of service More

by VCARLOS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Finance Director is a thief! He tried multiple times to take advantage of me. When he realized that I was there to purchase my lease and knew the process of the financials, he wa More

by H.ROJAS
Recommend Dealer
No
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Williamson Cadillac responded

Thank you for sharing your experience

December 28, 2024

I have been coming to Williamson to service my car for over 6 years, my experience has been flawless EVERY SINGLE TIME! The level of professionalism, knowledge and customer service will exceed your expec More

by ANA.SOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Lopez
December 28, 2024

Excellent attention and customer services Every explanation was very clear Im satisfied and recommend 100% More

by Alexander Segui Ulloa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.