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Williamson Cadillac - Service Center

Miami, FL

4.7
3,039 Reviews

3,039 Reviews of Williamson Cadillac - Service Center

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November 13, 2019

Oil change I always take my car to Williamson Cadillac/Buick for the service. But every time I go I have to wait over four hours to get my car back. More

by MARIACOTO65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 14, 2019 -

Williamson Cadillac responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 13, 2019

Very poor quality of services I made an appointment for my first services it was my first time also there, they indicated that the person on express services will take care she was More

by AMCARABEO10
Recommend Dealer
No
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Nov 14, 2019 -

Williamson Cadillac responded

Thank you for sharing the details of your experience with us. At Williamson Cadillac Buick GMC we pride ourselves on providing top-notch service, and you are no exception. Please contact me at your earliest convenience so we can work on a solution together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 12, 2019

Great service Great customer service and attention to the customer. They listen to your concerns and fix the problem. I'm not just a GMC buyer but a Williamson cust More

by AL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Nov 12, 2019 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2019

what a great place to visit I had my oil change service was great staff was great timing was good I am a satisfy customers and will let other know about the great servixe More

by ISSACHOLMES532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gairy (Storm) Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Alvarez, David Belalcazar
Nov 12, 2019 -

Williamson Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 08, 2019

Always first class! As always, my experience with Williamson Cadillac is always first class. From the greeters to the service writers to the sales staff, all are courteou More

by AZIAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Williamson Cadillac responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 06, 2019

Wonderful Williamson Wonderful, fast warranty service. I was thrilled that I could bring my Chevrolet Silverado to Williamson for the GM recall. Thank you to Carol and Ed More

by HWOOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Nov 12, 2019 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2019

Fantastic,Great ,always nice!!! Because it's true. Every time I come the service is fantastic. The employee are always friendly. I tell all my family about the way we are treated. More

by DYANNEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2019 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2019

Oil change that took an hour and 1/2 This was my first visit for a service of my leased SUV from Williamson. I made the appointment and arrived on time. I was assured it wouldn’t take lon More

by EMILYBARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Williamson Cadillac responded

Emily, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

Great reliable service I have used Williamson for service on my Pontiac for 8 years. They're reliable and service advisor Eddie de Armas is the best! Very responsive. More

by BOBBECERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie de Armas
Nov 04, 2019 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

Great service.! Thank you for looking after our car but most of all for being honest .So far the work has never failed and we have had no problems since we have been More

by Cadillac love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Drozdowicz at service dep.
Nov 04, 2019 -

Williamson Cadillac responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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